Assistant Manager

1 week ago

Queenstown, Singapore Michael Page Full time $50,000 - $60,000 per year

Responsibilities:

  • Assist Clinical HOD(s) and internal/external key stakeholders to plan, develop and implement new care models and clinical services in respective clinical programme(s)/ department(s).
  • Support the operations and continuous improvements of clinical services and programmes in inpatient and outpatient settings with respective internal and external stakeholders
  • Provide other aspects of Clinical Operations Support including but not limited to: Project Management, Workflow management, IT and System requirement, Financial assessment, Data Collection and Analysis, Resource management including budgetary planning, procurement, Event management & Logistics (on ad-hoc basis) and other administrative/ secretariat responsibilities.
  • Translate and communicate the vision, strategic and business plans of the hospital and clinical department(s) to all relevant areas and ensure alignment of goals and objectives.
  • Identify opportunities to implement or facilitate strategies with Clinical HOD(s) of the relevant medical specialty as assigned to ensure services meet evolving healthcare needs.
  • Create a conducive environment to facilitate open communications and multi-disciplinary teamwork.
  • Develop and implement strategies and plans for achieving customer satisfaction.
  • Identify and monitor key clinical and operations performances and customer service standards to ensure patients' satisfaction.
  • Ensure adequate resources are provided for services and in alignment with the Hospital's business and financial objectives.
  • Set up programmes to promote continuous improvement and learning, as well as to facilitate auditing and reviewing of services.
  • Any other projects and assignments as directed.

Requirements

  • Basic degree & Postgraduate degree in hospital and administrative preferred.
  • 3 to 5 years of working experience in healthcare or service industry preferred.
  • Strong interpersonal and communicative skills.
  • Strong team-player, organised and analytical.
  • Independent worker, with strong initiative and self-motivation.
  • Comfortable with ambiguity, unchartered territory, enjoy challenges and problem solving.
  • Embrace continuous improvements, innovation and changes.
  • Proficient in SAP and MS Office applications such as Words, Excel and Power Point

Job Type: Full-time

Pay: From $5,000.00 per month

Benefits:

  • Additional leave
  • Health insurance

Education:

  • Bachelor's or equivalent (Required)

Experience:

  • Hospital: 3 years (Required)

Work Location: In person

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