Customer Service Representative

2 days ago


East Region, Singapore JI-MOVE PTE LTD Full time $4,000 - $6,000 per year
  1. Education & Experience

  2. High school diploma or above; college degree preferred.

  3. 1+ years of customer service or related experience is an advantage.
  4. Skills & Abilities

  5. Excellent verbal and written communication skills in English (additional languages are a plus).

  6. Strong problem-solving abilities and a customer-oriented mindset.
  7. Ability to handle multiple tasks and work under pressure.
  8. Proficient in Microsoft Office and familiar with CRM systems.
  9. Personality & Attitude

  10. Positive, patient, and professional attitude.

  11. Strong teamwork spirit, but also able to work independently.
  12. Detail-oriented with good organizational skills.
  13. Responsibilities (Brief Overview)

  14. Respond to customer inquiries via phone, email, and chat promptly and professionally.

  15. Provide accurate product/service information and resolve customer issues effectively.
  16. Maintain customer records and follow up on cases until resolved.
  17. Gather customer feedback and relay it to relevant departments for improvement.


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