Customer Service Representative

Overview: The Customer Service Representative is responsible for achieving the highest level of Customer Service to both internal and external customers. Striving to achieve goals and objectives set within the department with the emphasis on quality and efficiency. **Responsibilities**: - Customer Service consists of International & Domestic Customer...

**Responsibilities** - Provide excellent customer service and deliver memorable experience with service efficiency, effectiveness and quality. - Professional in handling phone or walk-in customer’s feedback/complaints/inquiries effectively. - Generate reports and suggest service improvement initiatives and processes. - Assist in cashiering duties -...

Join us as a Customer Service OfficerTraining provided (Up to 4 weeks)5-day work week (Mon - Fri, office hours)KPI IncentivesLocation: Chai CheeCommencement Date: 24 November 2025Job Description:You'll help us deliver excellent service to our partner brands by performing these tasks:Provide excellent support experience to customers via all relevant...

Join us as a Customer Service OfficerTraining provided5-day work week (Mon - Fri, office hours)KPI IncentivesWork in Chai Chee areaJob Description:You'll help us deliver excellent service to our partner brands by performing these tasks:Provide excellent support experience to customers via all relevant communication channels such as phone lines, emails...

Here are the typical responsibilities of a customer service representative:1. Responding to Customer Inquiries: Address customer questions via phone, email, chat, or in person, ensuring timely and accurate responses.2. Providing Product and Service Information: Offer detailed explanations about the company's products or services, features, and benefits to...

This role is responsible for providing top quality customer service, acting as a one-stop service across our entire product/service range.About the Role:Professionally manage incoming and outgoing calls by providing accurate and consistent informationAbility to communicate clearly and manage customers' feedbackOrganized and able to multi-task in fast paced...

Key ResponsibilitiesManage and lead the Service Desk team to deliver 1st-level technical support.Act as the escalation point for unresolved cases and provide guidance to the team.Promote a customer service culture to ensure high satisfaction across all support channels.Report to Service Desk Managers on issues that may impact SLAs and recommend action...

2 years exp **Roles & Responsibilities** **Job Description**: Our company is searching for a motivated and experienced customer service manager to lead our customer service department. Your goal will be to provide outstanding customer service to our clients by developing effective customer service procedures, implementing customer loyalty programs, and...

Ship to Collect (STC); GCI; Credit & Collections; Disputes; Cash Applications; Billing Education: Secondary education (O’Level or Form 5) or equivalent Experience: Three (3) years of related work experience, preferably in a customer-facing environment FedEx was built on a philosophy that puts people first, one we take seriously. We are an equal...

Key Responsibilities:Develop and execute the strategic vision and direction for the team, ensuring that customer and organisational service needs are met.Improve the customer service experience by creating engaging and effective processes, policies and standards, and establishing performances metrices for the team.Develop and implement methods to record,...