Customer Service Representative
2 days ago
Join us as a Customer Service Officer
- Training provided (9 weeks, paid)
- Basic Salary + Shift Allowance (Either S$5 or S$10 for rotating shift; S$20 for Permanent Night Shift) + KPI Incentive up to S$300
- Chai Chee, Bedok area
Job Description:
You'll help us deliver excellent service to our partner brands by performing these tasks:
- Handle phone call enquiries of current and prospective members in respect to Airline industry programme.
- Provide accurate and efficient processing of reservations or support work relating to mileage redemption, issuing of tickets and effecting changes to schedules.
- Maintain member accounts whenever there are changes in their profiles.
- Advise on latest promotions and mechanics including send programme related collaterals and forms.
- Manages feedback/complaints and liaise with backend support to resolve members' issues.
- Meet daily KPI requirement.
- Perform other duties and responsibilities that may be assigned to you by the management within your category of employment in the organization and for the effective implementation, maintenance and continual improvement of the Quality Management System of TDCX.
Working Location: Chai Chee, Bedok
Working Hours:
- Rotational shift varies from 8am to 8pm (5 days per week including weekend and public holiday) Eg: 8:30am to 6pm or 9am to 6:30pm or 10:30am to 8pm and etc. (8 to 9 working hours per shift; 44 hours per week) OR 7am to 2am with additional shift allowances
- Permanent night shift varies from 6pm to 6am OR 7pm to 7am OR 8pm to 8am (4 days per week including weekend and public holiday) - Optional
Commencement Date: 10 November 2025
Who are we looking for?
- Candidate must possess at least a GCE 'N' levels in any field.
- Preferably with 1 year of working experience in contact centre is ideal for this position. However, A-Level/Diploma/Degree graduates with no experience are encouraged to apply.
- Strong time management skills and amenable to work rotating shifts.
- Exposure to strong customer-orientated environment is an added advantage.
- Possess strong analytical skills to identify cause of problems & recommend solutions.
- Comfortable working with computers and multiple systems.
- Excellent verbal and written communication skills in English.
-
Customer Service Representative
2 weeks ago
Bedok, Singapore Cook Group Full timeOverview: The Customer Service Representative is responsible for achieving the highest level of Customer Service to both internal and external customers. Striving to achieve goals and objectives set within the department with the emphasis on quality and efficiency. **Responsibilities**: - Customer Service consists of International & Domestic Customer...
-
Customer Service Officer
2 days ago
Bedok New Town, Singapore Private Advertiser Full time $30,000 - $60,000 per yearJoin us as a Customer Service OfficerTraining provided5-day work week (Mon - Fri, office hours)KPI IncentivesWork in Chai Chee areaJob Description:You'll help us deliver excellent service to our partner brands by performing these tasks:Provide excellent support experience to customers via all relevant communication channels such as phone lines, emails...
-
Customer Service Officer
2 days ago
Bedok New Town, Singapore C&W SERVICES (S) PTE. LTD. Full time $40,000 - $60,000 per yearThis role is responsible for providing top quality customer service, acting as a one-stop service across our entire product/service range.About the Role:Professionally manage incoming and outgoing calls by providing accurate and consistent informationAbility to communicate clearly and manage customers' feedbackOrganized and able to multi-task in fast paced...
-
Customer Service Admin
27 minutes ago
Bedok New Town, Singapore ELITE CAR VENTURES PTE. LTD. Full time $28,800 - $36,000 per yearELITE CAR VENTURES PTE. LTD. is hiring a Full time Customer Service Admin role in Bedok, Singapore. Apply now to be part of our team.Job summary:Looking for candidates available to work:Monday: Morning, AfternoonTuesday: Morning, AfternoonWednesday: Morning, AfternoonThursday: Morning, AfternoonFriday: Morning, AfternoonSaturday: Morning, AfternoonExpected...
-
Engineer, Customer Support Services
1 week ago
Bedok New Town, Singapore 1-Net Singapore Pte Ltd Full time $40,000 - $80,000 per yearCOMPANY DESCRIPTION1-Net manages carrier-neutral Internet Data Centers, along with providing a comprehensive range of integrated services including network connectivity, managed services, work area recovery suite, cloud and media delivery services. 1-Net's Data Center Corridor initiative currently interconnects key data centers in Singapore to facilities...
-
Customer Service Admin
2 weeks ago
Bedok, Singapore ABWIN SERVICE PTE. LTD. Full time**_WE ARE EXPANDING!!!_** **Job Highlights** - 3 DAYS WORK PER WEEK - PERFORMANCE INCENTIVE - NO EXPERIENCE REQUIRED **Working Hours** - Monday to Wednesday - 8:30am to 5:30pm **Salary** - $1,400 per month - ONLY SG LOCAL MAY APPLY - No experience required - In house training provided - Attend to walk-in and incoming phone enquiries - Handling of cash...
-
Manager, Customer Operations
4 days ago
Bedok, Singapore Razer (Asia-Pacific) Pte. Ltd Full timeJoining Razer will place you on a global mission to revolutionize the way the world games. Razer is **a place to do great work**, offering you the opportunity to make an impact globally while working across a global team located across 5 continents. Razer is also **a great place to work,** providing you the unique, gamer-centric #LifeAtRazer experience that...
-
IT Service Desk Team Lead
4 days ago
Bedok New Town, Singapore Alphaeus Pte Ltd Full time $80,000 - $120,000 per yearKey ResponsibilitiesManage and lead the Service Desk team to deliver 1st-level technical support.Act as the escalation point for unresolved cases and provide guidance to the team.Promote a customer service culture to ensure high satisfaction across all support channels.Report to Service Desk Managers on issues that may impact SLAs and recommend action...
-
Customer Service
2 weeks ago
Bishan New Town, Singapore One Vogue Pte Ltd Full time**Responsibilities** - Provide excellent customer service and deliver memorable experience with service efficiency, effectiveness and quality. - Professional in handling phone or walk-in customer’s feedback/complaints/inquiries effectively. - Generate reports and suggest service improvement initiatives and processes. - Assist in cashiering duties -...
-
Customer Care Representatives
2 days ago
Choa Chu Kang New Town, Singapore Nirvana Memorial Garden Pte Ltd Full time $30,000 - $40,000 per yearDaily RoutineEnsure cleanliness and tidiness of the surroundings.Ensure all fixtures are functioning well.Reporting of fault to the maintenance team.Assist Customers and Agents' enquiries via phone calls, message or walk-ins.Assist Customers' prayers.Sale of Incense Items.Processing of the Service forms.Processing of the Pedestal Engraving forms.Liaising...