Head of Claims

Led by Rodolphe Saade, the CMA CGM Group, a global leader in shipping and logistics, serves more than 420 ports around the world on five continents. With its subsidiary CEVA Logistics, a world leader in logistics, and its air freight division CMA CGM AIR CARGO, the CMA CGM Group is continually innovating to offer its customers a complete and increasingly efficient range of new shipping, land, air and logistics solutions.

Committed to the energy transition in shipping, and a pioneer in the use of alternative fuels, the CMA CGM Group has set a target to become Net Zero Carbon by 2050.
Through the CMA CGM Foundation, the Group acts in humanitarian crises that require an emergency response by mobilizing the Group's shipping and logistics expertise to bring humanitarian supplies around the world.

Present in 160 countries through its network of more than 400 offices and 750 warehouses, the Group employs more than 155,000 people worldwide, including 4,000 in Marseilles where its head office is located.

Summary
Reporting to the General Counsel (APAC), the Head of Claims and Insurance will lead and manage all aspects of marine insurance, cargo claims, and vessel-related claims in the APAC region. The incumbent will oversee the Hull & Machinery (H&M), crew, cargo, and third-party liability claims, ensuring efficient claims handling, risk mitigation, and recovery optimization in coordination and in collaboration with our CMA CGM head office.

The successful candidate will play a pivotal role in managing large-scale casualties, legal disputes, and insurance recoveries while providing strategic guidance to stakeholders.

Responsibilities
Manage marine claims related to Hull & Machinery (H&M), P&I, crew, and major vessel casualties (e.g., fire, salvage, grounding)
Conduct investigations, determine liability, and drive recovery strategies with insurers and third parties
Oversee cargo claims and litigation across Asia, ensuring minimal operational impact while protecting commercial interests
Lead and develop the regional Claims & Insurance team, aligning operations with global standards and business goals
Provide legal and operational advice on risk management, contractual clauses, and non-standard claim scenarios
Identify process improvements and close knowledge gaps to reduce legal and financial exposure

Requirements
Strong background in marine claims (H&M, P&I, cargo), with at least 10 years of experience in marine insurance, cargo claims, and hull & machinery claims (shipowners, P&I Clubs, or maritime law firms)
Proven leadership and negotiation skills
Deep knowledge of maritime law, insurance practices, and regional litigation processes
A strategic, resilient, and solutions-driven professional with excellent stakeholder management
Occasional business travel may be required

..This role is opened for local employment only.

..Salary package (local) & job title shall commensurate with experience.
..Kindly note that only short-listed applicants will be contacted.

.. By applying for this role, you hereby consent to the CMA CGM Group collecting, processing and using any personal information you submit, for the following purposes:
(i) To process the application for the role being applied for
(ii) To process the application for other open positions within the CMA CGM Group which may be suitable to you
(iii) To conduct necessary reference checks and
(iv) Any other purpose related to one or more of the above.
You further consent to the CMA CGM Group retaining such personal information for a period of two years following your submission thereof, so that we may consider you for other open positions within the CMA CGM Group which may be suitable to you in the event that you are not selected for this role.

NOTICE TO THIRD PARTY AGENCIES: Please note that CMA CGM Group does not accept unsolicited resumes from recruiters or employment agencies. In the absence of a signed Recruitment Fee Agreement, CMA CGM Group will not consider or agree to payment of any referral compensation or recruiter fee. In the event a recruiter or agency submits a resume or candidate without a previously signed agreement, CMA CGM Group explicitly reserves the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of CMA CGM Group.

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