export customer service
1 week ago
To provide efficient customer service and management, effective container consolidation and cargo confirmation, and efficient and effective warehousing and transport management to achieve profitability and budgeted volumes for the organization.
Key Responsibilities and Accountabilities
· Serve as the main point of contact for customer inquiries, issues and feedbacks.
· Manage shipments in timely and accurate manner.
· Collaborate with various teams to ensure smooth operations & customer satisfaction.
· Handle any escalated complaints and provide solutions to ensure customer retention.
· Work closely with internal teams to optimize processes and improve operational efficiency.
· Manage shipping related enquiries from internal / external customers
· Trouble shoot operational issues encountered internally and externally
· Sourcing of space base on customer requirements
· Resolve operational issues and discrepancies to ensure smooth and successful cargo delivery
· Planning of container consolidations to ensure containers are fully optimize
Requirement -:
Preferable with experience in NVOCC operations or freight forwarding.
Good knowledge of ocean freight operations and regulations.
Able to multi tasks & commit long working hours
Strong attention to detail and organizational abilities
Ability to work well in fast-paced environment and multitask effectively.
Knowledge of handling Dangerous Goods would be advantage
-
Export Supervisor
2 weeks ago
West Region, Singapore EASTERN ORIENTAL SINGAPORE PTE. LTD. Full time $60,000 - $120,000 per yearKey Responsibilities• Lead, train, and motivate the export operations team to achieve performance and service targets.• Oversee daily operations — booking confirmation, SI/VGM submission, BL and manifest checking, and documentation accuracy.• Manage communication with shipping lines, customers, and overseas agents to resolve issues, delays, or...
-
Logistics Customer Service
13 hours ago
West Singapore Emprego SG Full time**Location** - Singapore, West**Job Type** - Full Time**Salary** - $2,200 - $2,500 Per Month**Date Posted** - 4 hours agoAdditional Details **Job ID** - 88488**Job Views** - 2Roles & Responsibilities - Job Title: Logistics Customer Service (ID4175) - Location: Paya Lebar MRT - Working Hours: Mon to Fri 9.00am-6.00pm**Salary**: $2200-$2500 - Key...
-
West Singapore ALLIED CONTAINER SERVICES PTE. LTD. Full time**JOB RESPONSIBILITIES**: - Ensure smooth flow of import and export documentation process flow. - Prepare all related documents pertaining to import and export including Permit Declarations - Liaise with carriers / forwarders on bookings of vessels for exports and arrival dates of vessels, port charges, etc for imports - Ensure all billings are done...
-
Customer Service Officer
13 hours ago
Jurong West, Singapore One Vogue Pte Ltd Full timeJob Responsibilities: - Preparation basic export documentation (Packing list, calculation of weight and volume) - Responsible in handling customers' enquiry and requirements - Responsible in servicing existing customers' accounts - Liaising with warehouse on picking of stocks - Preparing invoices, coordinate delivery schedule - Ad-hoc duties as assigned by...
-
Customer Service Executive
2 days ago
West Region, Singapore Adecco Personnel Pte Ltd. Full timeThe Opportunity: Adecco is partnering with an Italian industrial battery manufacturer and we are looking for a Customer Service Executive to join their business permanently Reporting to the Customer Service Manager, the successful incumbent will handle order processing activities through SAP and liaise with the manufacturing plant, warehouse and forwarders...
-
Export Logistic Executive
1 week ago
West Region, Singapore SciMed (Asia) Full time $40,000 - $80,000 per yearResponsibilitiesLiaise with Export Sales in-charge and Country appointed distributors; Check credit limit respective distributors before arrangement of shipment; Arranging shipments from Singapore and/or Japan, Indonesia to destination countries; make sure goods and shipments meet the required scheduleCheck Distributors' PO and advise distributors on stock...
-
Senior Customer Service Executive
1 week ago
West Region, Singapore Cornerstone Global Partners Full time $60,000 - $120,000 per yearAbout the CompanyOur client is a well-established international group with diversified operations across the Asia-Pacific region. The Singapore site serves as a key logistics and distribution hub, supporting the movement of high-quality industrial products to regional markets.This role is responsible for delivering exceptional customer service by managing...
-
customer service
2 weeks ago
West Region, Singapore MCI Career Services Pte Ltd Full time $30,000 - $40,000 per yearWorking hours: Monday to Friday: 8am-530pmLocation: Toh Guan Road / Tuas (company provide transport at various MRT stations)Benefits: AWS (13th Month Bonus) + Variable Bonus + Annual LeaveJob scope:Provide customer service support via phone and email.Prepare shipping documents and import / export documentation by adhering to the SOP in place and invoicing of...
-
Export Shipping Manager
6 days ago
West Region, Singapore SmartHire by SEEK Full time $60,000 - $120,000 per yearOur client is seeking a Export Shipping Manager to join their teamThis role offers a unique opportunity to lead and innovate in the dynamic field of export shipping. You will be at the forefront of enhancing service quality, managing logistics, and ensuring compliance with international standards. It's a chance to make a significant impact and grow your...
-
Customer Service Assistant
2 days ago
West Region, Singapore Toll Logistics (Asia) Limited Full timeJob Description Join Toll's Automotive Division Toll is looking for a Customer Service Assistant to join our Automotive team in SingaporeKey ResponsibilitiesUpdate and maintain WMS records for inbound, outbound, import/export shipments, duty payments, and car movements.Manage daily inventory records, location plans, and ensure accurate reporting across...