export customer service

2 days ago

West Region, Singapore ECU-Worldwide (Singapore) Pte. Ltd. Full time $40,000 - $60,000 per year

To provide efficient customer service and management, effective container consolidation and cargo confirmation, and efficient and effective warehousing and transport management to achieve profitability and budgeted volumes for the organization.

Key Responsibilities and Accountabilities

· Serve as the main point of contact for customer inquiries, issues and feedbacks.

· Manage shipments in timely and accurate manner.

· Collaborate with various teams to ensure smooth operations & customer satisfaction.

· Handle any escalated complaints and provide solutions to ensure customer retention.

· Work closely with internal teams to optimize processes and improve operational efficiency.

· Manage shipping related enquiries from internal / external customers

· Trouble shoot operational issues encountered internally and externally

· Sourcing of space base on customer requirements

· Resolve operational issues and discrepancies to ensure smooth and successful cargo delivery

· Planning of container consolidations to ensure containers are fully optimize

Requirement -:

  • Preferable with experience in NVOCC operations or freight forwarding.

  • Good knowledge of ocean freight operations and regulations.

  • Able to multi tasks & commit long working hours

  • Strong attention to detail and organizational abilities

  • Ability to work well in fast-paced environment and multitask effectively.

  • Knowledge of handling Dangerous Goods would be advantage

  • Export Customer Service Executive

    2 days ago

    East Region, Singapore Charterhouse Resources Full time $60,000 - $120,000 per year

    Responsibilities:Provide direct and professional customer service with a friendly and reliable approach.Check export documents for compliance when processing export work orders.Apply for the correct export permits and handle all customs processes in a timely mannerMonitor onboard shipment status and promptly inform customers of any irregularities.Communicate...

  • Export Customer Service Executive

    2 weeks ago

    East Region, Singapore AlwaysHired Pte. Ltd. Full time $30,000 - $50,000 per year

    Why Us?Salary up to $3.5kAlps Avenue. Company transport from Tanah Merah and Tampines MRT5.25 days. (9 am to 5:30 pm), Alternate Saturday (9 am to 1 pm)Responsibilities:Direct Contact with Customers with outstanding friendly and reliable service offeredEnsuring to provide the flight details to customer within the stipulated time upon receiving the...

  • Export Customer Service Executive

    1 week ago

    East Region, Singapore TRUST RECRUIT PTE. LTD. Full time $40,000 - $60,000 per year

    Direct Contact with Customers with outstanding friendly and reliable service offeredEnsuring to provide the flight details to customer within the stipulated time upon receiving the bookingCheck on the Export Documents Compliance when processing the export work orderApply the correct export permit and other export custom processed on timely mannerTo answers...

  • Export Coordinator

    2 days ago

    West Region, Singapore Gan Teck Kar Investments Pte Ltd Full time $40,000 - $60,000 per year

    Job HighlightsWalking distance from Tuas Link MRT stationStaff lunch providedIn-house gymResponsibilitiesEnsure smooth flow of shipment, timely and accurate preparation of shipping documentsPrepare full set of export shipping documents - invoice, packing list, B/L, certificate of origin, marine insurance certificate, other industrial certificatesCustom...

  • Customer Service Executive

    2 days ago

    West Region, Singapore Anradus Pte. Ltd. Full time $30,000 - $50,000 per year

    Customer Service Executive / Customer Service Coordinator # Industry/ Organization TypeFreight Forwarding / ConstructionPosition TitleCustomer Service Executive / Customer Service CoordinatorWorking LocationWestWorking Hours5 days (Mon-Fri: 9am-5.30pm)Salary PackageUp to $3,500 + OT + Allowances + BonusDurationPermanent Role Key ResponsibilitiesSupport...

  • Senior Export Sales Representative

    2 days ago

    West Region, Singapore Private Advertiser Full time $90,000 - $120,000 per year

    ResponsibilitiesDevelop and implement sales strategies to penetrate new accounts and strengthen existing relationships.Manage the sales growth in ship chandlers and assigned export markets.Act as the primary point of contact for major ship chandlers and export partners.Negotiate contracts, pricing, and trading terms to achieve optimal profitability.Identify...

  • Import & Export Coordinator (Contract / MNC)

    2 weeks ago

    West Region, Singapore Achieve Career Consultant Pte Ltd Full time $60,000 - $80,000 per year

    Import & Export Coordinator (Contract)Job SummaryResponsible for managing end-to-end import and export processes, including sales contracts, order processing, shipping documentation, permits, and billing. Ensure timely, accurate, and compliant handling of all logistics, customs, and trade requirements.Key Responsibilities(a) Import – Steel PurchasesPrepare...

  • Customer Service Representative

    2 days ago

    West Region, Singapore Emsland-Starke Asia Pacific Pte Ltd Full time $40,000 - $80,000 per year

    About the role The incumbent will provide customer service and order management support activities as well as logistics service support for key accounts and distributors in Asia Pacific.To apply for this role, you should be an experienced professional who has an international perspective in communicating with different nationalities in Asia Pacific as well...

  • customer service officer

    2 weeks ago

    West Region, Singapore ASPRESS SHIPPING (S) PTE LTD Full time $104,000 - $130,878 per year

    Job Highlights· Good Working Environment· Career Progression Opportunities· 5 Days Work WeekResponsibilities• Attend to customer, agent enquiries & complaints• Carrier negotiation & booking• Prepare shipping documents for import/export• Assist in bill of lading (BL), certificates of origin (COO), cargo insurance• Co-ordinate & monitor...

  • Customer Service

    2 days ago

    East Region, Singapore AWOT GLOBAL LOGISTICS SINGAPORE PTE. LTD. Full time $40,000 - $60,000 per year

    About the role Air export customer service located in the Changi Airport East Region. In this full-time role, you will be responsible for coordinating export of air freight shipments, ensuring efficient and timely delivery to customers.What you'll be doingLiaise with customers on shipment instructions and booking updatesPermit declarations and customs...