House Manager
7 days ago
Role Overview
The Butler/House Manager is responsible for overseeing the smooth operation of a private household, delivering the highest standards of service, managing household staff, and ensuring all aspects of the residence function seamlessly. The ideal candidate is polished, discreet, highly organized, and service-oriented with a strong background in hospitality or private household management.
Key Responsibilities:
Household management and organisation
- Oversee daily household operations and staff (chefs, cleaners, drivers, gardeners).
- Manage schedules, routines, budgets, and expense reporting.
- Coordinate with vendors, contractors, and service providers.
- Supervise meal planning, grocery needs, and dining service with attention to dietary requirements.
- Handle mail, errands, and household requests with efficiency.
- Oversee home safety, security systems, and emergency protocols.
- Maintain strict confidentiality in all personal and financial matters.
Property Management & Maintenance
- Ensure home cleanliness, security, and presentation always.
- Manage household repairs, renovations, and maintenance schedules.
- Oversee vendors, contractors, and domestic staff (maids, gardeners, service providers).
- Coordinate cleaning, upkeep, and ad-hoc/emergency repairs.
Staff Management
- Supervise and guide domestic helpers to ensure quality service and compliance with household policies.
- Manage work allocation, rosters, and attendance schedules.
- Oversee salaries, wages, and statutory reporting.
- Provide training, set service standards, and monitor staff performance.
Event Planning
- Maintain home readiness for guests and ensure a welcoming environment.
- Greet and assist visitors with professionalism and discretion.
- Plan and coordinate family gatherings and special events, including logistics, staffing, menu planning, décor, and vendor management.
Butler Duties
- Provide formal table service and oversee event execution
- Manage wine cellar, wardrobe, luxury items, and household inventories.
- Handle travel arrangements, packing/unpacking, errands, and special requests.
- Support event organization, including guest lists, catering, and entertainment.
- Maintain strict confidentiality and exercise discretion in all matters.
- Respond promptly to communications and provide timely updates.
Requirements
- Minimum 5 years' experience as a House Manager, Butler, or similar role in private homes or luxury settings.
- Background in cabin crew (with supervisory experience) or hotel butler service is welcome.
- Prior experience in VIP residences is an advantage.
- Strong knowledge of household protocol, etiquette, and luxury service standards.
- High level of confidentiality, discretion, professionalism, and trustworthiness.
- Hands-on, proactive, and able to work independently with minimal supervision.
- Flexible, reliable, and service-oriented with strong organizational and time-management skills.
- Excellent interpersonal and communication skills; able to stay calm under pressure.
- Fluent in English, both written and spoken.
- Willingness to work flexible hours, including weekends.
- Valid driver's license and passport; ability to travel when required.
To apply, please submit your detailed CV with the following details for faster processing:
- Reason for leaving
- Expected salary
- Earliest availability date
We regret that only short-listed candidates will be contacted shortly.
Lai Chye Peng
EA Reg Number: R
EA License Number: 05C3447
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