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Brand Operations Coordinator
2 weeks ago
At IYLA Collective, we're building a new kind of beauty experience — clean, thoughtful, and family-first. As we grow, we're looking for someone with energy, initiative, and a love for details to join our team. This role is perfect for someone who enjoys getting things done while also being curious about how a brand comes alive through operations, merchandising, events, and smart marketing.
What You'll Do
Operations & Logistics
- Support daily order fulfillment and ensure a smooth customer experience
- Coordinate with key brands, couriers, and suppliers
- Track stock levels, restocks, and keep operations flowing
Marketing & Brand Support (Commercial Focus)
- Monitor low shelf-life products and suggest timely promos to move inventory
- Propose bundles and gifting sets based on bestsellers and sales data
- Assist in planning pricing and promotions during key campaigns (e.g. Shopee/Lazada sales, seasonal pushes)
- Track product performance and recommend when to reorder stocks
- Help with product listings, campaign readiness, and ensuring bundles go live on time
Events & Community Support
- Assist in setting up and running events such as pop-ups, fairs, showroom activations, and brand launches
- Ensure smooth on-ground execution: stock prep, logistics, booth setup, customer interactions
- Capture learnings from events (what sold well, customer feedback) and feed them back into campaigns
Growth & Learning
- Gain exposure to the full ecosystem of brand building: from operations to events to e-commerce strategy
- Learn merchandising, promotions, and how to translate data into business decisions
What We're Looking For
- Organised, detail-oriented, and comfortable working with numbers & sales data
- Enjoys both hands-on operational tasks and customer-facing event work
- Strong communicator, proactive problem solver, and flexible team player
- Bonus if you have interest in beauty, wellness, or e-commerce
What You'll Gain
- Experience across operations, events, and marketing in a fast-growing brand
- Mentorship and real exposure to merchandising, promotions, and customer engagement
- A dynamic, small-team environment where your ideas matter and your work has visible impact
Job Types: Full-time, Part-time, Internship
Contract length: 6 months
Pay: $1, $3,000.00 per month
Expected hours: No less than 25 per week
Benefits:
- Employee discount
- Promotion to permanent employee
Work Location: In person
