E-commerce / Customer Service Executive
6 days ago
- Daily operations include preparing orders and packing orders
- Listing / managing E-Commerce online platforms (Shopee, Lazada, Tiktok etc)
- Attending to customer enquries on online platforms
- Write and edit product content that will be published on e-Commerce websites/platforms
- Set standards, systems, and best practices for new product listings, content creation, distribution, and maintenance.
- Work closely with different teams (product management, graphics, sales) to provide updated content that will be shared across e-Commerce platforms.
- Handle on screen and backend livestreams
- Identify and assess customers' needs to achieve satisfactionn
- Provide accurate, valid and complete information by using the right methods/tools
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
- Follow communication procedures, guidelines and policies
- Take the extra mile to engage customers
- Manage showroom for walk in enquiries and servicing
- Customer orientation and ability to adapt/respond to different types of characters
- Excellent communication and presentation skills
- Ability to multi-task, prioritize, and manage time effectively
- Willing to appear on screen
- 5 Day Work (Saturday included)
- Working hours: 9am - 5pm
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E-commerce Executive/ Customer Service
7 days ago
Singapore VENTION CYBERNETICS SINGAPORE PRIVATE LIMITED Full timeWelcome to Vention singapore! We are looking for an experienced E-Commerce Executive to drive sales and manage online operations within the 3C industry across platforms like Shopee, TikTok, and Lazada. The role focuses on managing sales strategies, enhancing customer experience, executing digital marketing campaigns, and ensuring smooth order fulfillment....
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E-commerce Executive
5 days ago
Singapore E-RISEN DISTRIBUTION HUB PTE. LTD. Full timeAs the E-Commerce Executive, your responsibility is to drive and grow online sales across multiple e-commerce platforms. - Manage and update various e-commerce platforms - Plan and execute online marketing campaigns - Handle order processing, fulfillment and shipment - Handle customer inquiriees and resolve issues
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Customer Service Executive
2 weeks ago
Singapore JIJI PTE. LTD. Full timeAs a Customer Service Executive at JIJI PTE LTD, you will be the frontline of our e-commerce operations, supporting customers across multiple platforms. You'll handle enquiries, resolve issues, and ensure every customer enjoys a seamless shopping experience—from order to delivery _. **Key Responsibilities** - Assist customers with order tracking, product...
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E-Commerce Customer Service Executive
7 days ago
Singapore S1 INTERNATIONAL LOGISTICS PRIVATE LIMITED Full timeWe are seeking a detail-oriented and innovative E-Commerce Customer Service Executive to manage and deliver exceptional service and support to our clients across various communication channels. This role involves handling inquiries, resolving issues efficiently, and ensuring a seamless customer experience that reflects our commitment to excellence and...
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Customer Service Executive – E-commerce
6 days ago
Singapore JIJI PTE. LTD. Full time $30,000 - $54,000 per yearJob DescriptionAs a Customer Service Executive at JIJI PTE LTD, you will be the frontline of our e-commerce operations, supporting customers across multiple platforms. You'll handle enquiries, resolve issues, and ensure every customer enjoys a seamless shopping experience—from order to delivery .Key ResponsibilitiesRespond promptly to customer enquiries...
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E-commerce / Customer Service Executive
3 days ago
Singapore LIFE IDEAS PTE. LTD. Full time**E-Commerce / Customer Service Executive**: **Job Description & Requirements**: - Manage large amounts of incoming phone calls - Generate sales leads - Identify and assess customers’ needs to achieve satisfaction - Build sustainable relationships and trust with customer accounts through open and interactive communication - Provide accurate, valid and...
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E-commerce Senior Executive
7 days ago
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E-commerce Executive
7 days ago
Singapore CINTA RASA PTE. LTD. Full time**E-commerce Executive** The Ecommerce Marketing Executive grows the e-commerce business by ensuring a good customer shopping experience, executing customer order fulfilment and maintaining the digital platforms. He/ She works to ensure smooth operation in the e-commerce business and is technology-savvy. **KEY ROLES AND RESPONSIBILITIES** ***: - Create...
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E-commerce Executive
7 days ago
Singapore GIN THYE Full time**E-commerce Executive** The Ecommerce Marketing Executive grows the e-commerce business by ensuring a good customer shopping experience, executing customer order fulfilment and maintaining the digital platforms. He/ She works to ensure smooth operation in the e-commerce business and is technology-savvy. **KEY ROLES AND RESPONSIBILITIES** ***: - Create...
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E-commerce Executive
2 weeks ago
Singapore ABARA PTE. LTD. Full timeABARA is an independent luxury fashion label based in Singapore. We specialise in ready-to-wear and exclusively bespoke luxury leather handbags and small leather goods for both men and women. ABARA is looking for an **E-Commerce Executive **to grow the e-commerce business by improving the customer experience, executing customer order fulfilments and...