
Customer Service Manager
4 days ago
Working hour: Monday-Friday 9 am to 6 pm and Saturday from 9 am to 1 pm
Salary: Open for negotiation (Basic + Incentive)
Job Responsibilities:
Provide general customer support by managing customer service hotline
Handling customer complaints.
Answer customer questions.
Documenting customer interactions.
Escalate customer issues to Sales Account Manager (Post-Sales) if is existing customers.
Receive customer service inquiries and direct to new sales opportunity to Sales Account Manager (Pre-Sales).
Checking products or service availability.
Keep and update records of customer interactions, process customer accounts and file documents and follow up to ensure all resolutions are completed.
Ad-hoc tasks allocated by Director, Sales
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Customer Service
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Customer Service Manager
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Customer Service Advisor
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customer service coordinator
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Customer Service
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Customer Service Coordinator
1 day ago
Singapore HONGTAI SERVICE PTE. LTD. Full timeJob Responsibilities: - Handle enquiries about our services through multiple platforms. - follow up closely to close the deal. - Create bookings, manage schedules and reminder cleaners for upcoming jobs - Follow up and send reminders on outstanding payments. - Manage and solve Customer's complaints and feedback promptly. - Support the operations in the...
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customer service coordinator
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Singapore HONGTAI SERVICE PTE. LTD. Full timeJob Responsibilities:- Handle enquiries about our services through multiple platforms. - follow up closely to close the deal. - Create bookings, manage schedules and reminder cleaners for upcoming jobs - Follow up and send reminders on outstanding payments.- Manage and solve Customer's complaints and feedback promptly.- Support the operations in the daily...
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Sales & Service Associate
3 days ago
Singapore Marriott Customer Engagement Centre Full timeCOMPANY DESCRIPTION Marriott International is the world’s largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. We believe a great career is a journey of discovery and exploration. So, we ask, where will your journey take you? [Location: 238B Thomson Road #14-01 Novena Square Tower B Singapore...
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customer service coordinator
5 days ago
Singapore HONGTAI SERVICE PTE. LTD. Full timeJob Responsibilities: Handle enquiries about our services through multiple platforms. follow up closely to close the deal. Create bookings, manage schedules and reminder cleaners for upcoming jobs Follow up and send reminders on outstanding payments. Manage and solve Customer's complaints and feedback promptly. Support the...
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Customer Service Officer
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