Housekeeping Coordinator

2 weeks ago


Central Region, Singapore Mandarin Oriental, Singapore Full time $20,000 - $60,000 per year

Duties and Supporting Responsibilities

  • Answer all telephone calls coming into the Housekeeping office.

  • Coordinate and distribute guest requests and ensure they are addressed.

  • Manage early arrivals/VIPs' special requests by continuously providing update for Housekeeping Managers on priority of rooms needed.

  • Update additional credits/rollaway beds and baby cots make up and delivery charges sheet daily on either shift.

  • Record all late/absent employees on designated attendance sheet.

  • Monitor occupancy status of guest rooms on a constant basis.

  • Coordinate Lost & Found with the Security Department.

  • Maintain accurate record of all receivables into the department.

  • Evaluate shift assignments and prioritize work load.

  • Follow Housekeeping Manager's direction and call in employees, if necessary.

  • Ensure all letters and packages are delivered in a timely manner and records are kept regularly.



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