Warehouse Customer Service

2 weeks ago

West Region, Singapore Lee Huat Yap Kee Pte. Ltd. Full time $2,800 - $31,100 per year

Lee Huat Yap Kee Pte. Ltd. is hiring a Full time Warehouse Customer Service role in Jurong East, Singapore. Apply now to be part of our team.

Job summary:

  • Looking for candidates available to work:
  • Monday: Morning, Afternoon, Evening
  • Tuesday: Morning, Afternoon, Evening
  • Wednesday: Morning, Afternoon, Evening
  • Thursday: Morning, Afternoon, Evening
  • Friday: Morning, Afternoon, Evening
  • No experience required for this role
  • Expected salary: $2,800 - $3,100 per month

KEY AREAS RESPONSIBILITIES:

  • Committed to doing everything possible to prevent injuries and to maintain a safe and healthy environment.
  • To support the OSH program and make safety and health a part of their daily routine and to ensure that they are following safe work methods and relevant regulations
  • Responsible for Order Processing support (order processing, customer order verifications & follow up with customer orders)
  • Prepare orders for Planner and follow-up with customers when there are incomplete information or documents
  • Coordination with booking agents or ship operators for status of supply schedule / vessel loading
  • Collaborate closely with the planner to ensure timely supply and coordination
  • Tally overall order received at the end of day to ensure all order is not missed out
  • Ensure all delivery orders are received (arrange dispatch) once job completed and forward to customers as proof of delivery
  • Closing of job orders for billing once job is completed
  • Handle customer complaints, provide appropriate solution and alternatives
  • Foster long-term, sustainable relationships with customers by maintaining open, transparent and interactive communication, thereby building trust and ensuring customer satisfaction
  • Other Duties as assigned

REQUIREMENTS:

  • Good communication skills (both verbal & written)
  • Capable to work independently and demonstrate a strong work ethic
  • Demonstrate a positive attitude, showing flexibility and committment to being a supportive team player
  • Able to analyze processes and identifying areas for improvement
  • Capable of performing well under pressure during peak periods, and willingness to take on responsibility.
  • GCE N Level, O Level or Professional Certificate
  • 2-3 years experience in Logistic operations
  • Proficient in MS Office

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