Govt Customer Service

2 days ago

Central Region, Singapore ScienTec Consulting Pte Ltd Full time $24,000 - $36,000 per year

Working Hours: Monday to Friday, 9:00 AM – 6:30 PM

Government Project

Location: Kallang

Salary up to $3300 per month + Annual Leave + Statutory Leave Benefits

About the Role We are hiring an Customer Service Executive(Facilities Allocation) to support a government project in managing and coordinating the booking and allocation of the facilities.

This role involves close coordination with internal teams, partner organisations, and stakeholders to ensure a smooth booking experience and efficient use of facilities. Perfect for someone who's organised, detail-oriented, and enjoys solving problems while working with people.

Key Responsibilities

  • Process and coordinate facility booking requests from organisations and stakeholders based on established policies.
  • Handle customer enquiries, feedback, and booking-related issues professionally and promptly.
  • Prepare data reports and presentation materials to support management decisions.
  • Manage mailbox communications, quotation requests, and payment follow-ups.
  • Monitor compliance with booking terms and ensure timely payment collection.
  • Maintain accurate records and reports using Microsoft Excel.

Requirements

  • Minimum Diploma in any discipline.
  • Minimum 2 years of experience in customer service or administrative coordination.
  • Singaporean only.

*By submitting your resume, you consent to the collection, use, and disclosure of your personal information per ScienTec's Privacy Policy ).

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Contact you about potential opportunities.

Delete personal data as it is not required at this application stage.

All applications will be processed with strict confidence. Only shortlisted candidates will be contacted.*

Thong Jia Qian (Joyce) - R1981781

ScienTec Consulting Pte Ltd – 11C5781

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