Govt Customer Service

1 day ago


Central Region, Singapore ScienTec Consulting Pte Ltd Full time $24,000 - $36,000 per year

Working Hours: Monday to Friday, 9:00 AM – 6:30 PM

Government Project

Location: Kallang

Salary up to $3300 per month + Annual Leave + Statutory Leave Benefits

About the Role We are hiring an Customer Service Executive(Facilities Allocation) to support a government project in managing and coordinating the booking and allocation of the facilities.

This role involves close coordination with internal teams, partner organisations, and stakeholders to ensure a smooth booking experience and efficient use of facilities. Perfect for someone who's organised, detail-oriented, and enjoys solving problems while working with people.

Key Responsibilities

  • Process and coordinate facility booking requests from organisations and stakeholders based on established policies.
  • Handle customer enquiries, feedback, and booking-related issues professionally and promptly.
  • Prepare data reports and presentation materials to support management decisions.
  • Manage mailbox communications, quotation requests, and payment follow-ups.
  • Monitor compliance with booking terms and ensure timely payment collection.
  • Maintain accurate records and reports using Microsoft Excel.

Requirements

  • Minimum Diploma in any discipline.
  • Minimum 2 years of experience in customer service or administrative coordination.
  • Singaporean only.

*By submitting your resume, you consent to the collection, use, and disclosure of your personal information per ScienTec's Privacy Policy ).

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Delete personal data as it is not required at this application stage.

All applications will be processed with strict confidence. Only shortlisted candidates will be contacted.*

Thong Jia Qian (Joyce) - R1981781

ScienTec Consulting Pte Ltd – 11C5781



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