Customer Service Executive

2 weeks ago

East Region, Singapore Noel Gifts International Ltd Full time $104,000 - $130,878 per year

To support our growth plans, we seek to recruit a collaborative, dynamic and results-driven individual to join us as Customer Service Executive

Responsibilities:

  • Handles of incoming enquiries via email or phone with excellent customer service level.
  • Ensure all orders via email, fax and online are processed accurately and efficiently according to customer's requirements.
  • Provide prompt updates on delivery status to necessary stakeholders and customers.
  • Process sales orders, delivery orders and reward system redemptions.
  • Ensure that all delivery orders are processed and forwarded to necessary stakeholders for fulfilment efficiently.
  • Ad-hoc administrative duties

Requirements:

  • Min. O level education/Professional Certificate/NITEC
  • Preferably 1 year related experience
  • Follow up all enquiries and sales order accurately and efficiently.
  • High customer satisfaction level
  • Good command of written English.
  • Able to handle multi-tasking and work under pressure.
  • Good team player with competence communication and interpersonal skills
  • Computer Literate.
  • Candidate without the relevant experience but keen to build a career in customer service are encouraged to apply as Customer Service Officer.

Interested candidates may write-in with detailed resume stating qualifications, working experience, last drawn salary and availability.

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