Assistant Manager, Human Capital Business Partner

Company description:

About Us

Headquartered in Singapore, SATS Ltd. is one of the world's largest providers of air cargo handling services and Asia's leading airline caterer. SATS Gateway Services provides airfreight and ground handling services including passenger services, ramp and baggage handling, aviation security services, aircraft cleaning and aviation laundry. SATS Food Solutions serves airlines and institutions, and operates central kitchens with large-scale food production and distribution capabilities for a wide range of cuisines.

SATS is present in the Asia-Pacific, the Americas, Europe, the Middle East and Africa, powering an interconnected world of trade, travel and taste. Following the acquisition of Worldwide Flight Services (WFS) in 2023, the combined SATS and WFS network operates over 215 stations in 27 countries. These cover trade routes responsible for more than 50% of global air cargo volume. SATS has been listed on the Singapore Exchange since May 2000. For more information, please visit

Why Join Us

At SATS, people are our greatest asset and we build our success on the knowledge, expertise and performance of every contributor, by embracing diversity and uniqueness. As part of our holistic approach and commitment to embracing FAM (Fulfilling, Appreciated, Meaningful) in the workplace, we offer the runway to develop Fulfilling careers that foster your career growth, recognising and Appreciating the strength of talent and capabilities that we continue to build internally; and inspiring and encouraging each other to make Meaningful contributions in the work we do at SATS.

Job description:

About Us

Headquartered in Singapore, SATS Ltd. is one of the world's largest providers of air cargo handling services and Asia's leading airline caterer. SATS Gateway Services provides airfreight and ground handling services including passenger services, ramp and baggage handling, aviation security services, aircraft cleaning and aviation laundry. SATS Food Solutions serves airlines and institutions, and operates central kitchens with large-scale food production and distribution capabilities for a wide range of cuisines.

SATS is present in the Asia-Pacific, the Americas, Europe, the Middle East and Africa, powering an interconnected world of trade, travel and taste. Following the acquisition of Worldwide Flight Services (WFS) in 2023, the combined SATS and WFS network operates over 215 stations in 27 countries. These cover trade routes responsible for more than 50% of global air cargo volume. SATS has been listed on the Singapore Exchange since May 2000. For more information, please visit

Why Join Us

At SATS, people are our greatest asset and we build our success on the knowledge, expertise and performance of every contributor, by embracing diversity and uniqueness. As part of our holistic approach and commitment to embracing FAM (Fulfilling, Appreciated, Meaningful) in the workplace, we offer the runway to develop Fulfilling careers that foster your career growth, recognising and Appreciating the strength of talent and capabilities that we continue to build internally; and inspiring and encouraging each other to make Meaningful contributions in the work we do at SATS.

Key Responsibilities

This role reports directly to Human Capital and is designated to support our non-aviation food solutions businesses. It is based at our west office locations. Job responsbilities include the following:

• Provide strategic HR advice and consultancy to business and operational Senior Management, recommend solutions and provide action plans to the Business Leaders.
• Support delivery of HR activities and processes (such as performance management, manpower planning, compensation and benefit) and ad-hoc projects at the business level
• Responsible for guiding and implementing strategic and tactical HR initiatives aligned to business/organization's objectives.
• Support development and delivery of HR strategy and lead communication, implementation and measurement of key people initiatives and programs within the business area to support a dynamic, fast-paced and high-performance culture.
• Build strong partnership and acts as coach and constructive challenger to the Senior Management.
• Drive an effective approach to performance development with Senior Management and provide effective feedback to motivate high performers and improve poor performers.
• Ensure alignment of HR policies, tools and processes at Group level.
• Ensure conformance to all relevant statutory and employment law requirements.
• Work closely with operating units and Employee Relations to address employee grievances and any other industrial relations related issues.
• Any other duties assigned.

Key Requirements

• At least 5 years of experience in a HR Business Partnering / HR Management role.
• Possess a degree and has good problem-solving skills.
• A team player who is independent, self-confident and has a self-motivated personality.
• Has excellent communication and interpersonal skills.
• Has the drive to innovate and do things differently and better.
• Possess sound knowledge of Singapore employment law.
• Familiarity with SAP SuccessFactors would be an advantage.