Presales Consultant

Our client is a global MNC in the Voice, Unified Communication and Contact Centre Industries. Their innovative products and services are used by enterprises and service providers worldwide to enable scalable, high-quality voice communications and collaboration.

They are expanding their footprint in APAC and are looking for a high-performing Presales Consultant to lead the growth initiatives in APAC.

About the Role

We are looking for technical product specialists with business acumen to support our Meeting Insights solutions - a Conversational AI platform that helps organizations capture, analyze, and leverage meeting content for business productivity.

This role acts as the business oriented technical lead and solution consultant across the sales cycle in your region, working closely with local and HQ stakeholders as sales, business development and product teams to lead technical engagements and deliver winning, value-driven customer solutions that will directly contribute to business growth.

You will join a team building award-winning technology (Meeting Insights and Meeting Insights On-Prem) and be deeply involved in discovery, customers and partners meetings, POCs, RFP responses and post-sale handover and support.

Key Responsibilities:
Act as the technical lead in customer engagement, from discovery to solution design through POC and deploymentUnderstand partners and customer needs, technical environments and business challenges to shape tailored, commercially focused solutionsDeliver clear, engaging product and solution demonstrations (live, webinar and on-site) and lead technical workshopsCollaborate with sales, business development, and product teams to design winning strategies and proposalsLead responses to RFPs, RFIs, and security/compliance assessmentsTranslate customer feedback into actionable insights for the product teamSupport proof-of-concept projects, solution configuration, and installations with partners and customersProvide pre-sales technical support to channel partners and enable technical knowledge transferHelp position the products as a strategic, value-driven solutions for enterprise meeting intelligenceDevelop strong relationships with partners and customers and serve as a trusted advisorTrack industry trends and surface relevant use‑cases to influence product roadmap and positioningQualifications:
Bachelor's degree in technical field (Computer Science, Engineering, Information Systems, etc.)3+ years of experience in B2B sales engineering, presales consulting, or solution design, in the SaaS, UCaaS, Meeting Solutions or enterprise collaboration spaceProven customer-facing skills with strong presentation and communication capabilities. Able to engage both technical teams, senior business stakeholders and decision-makersTechnical understanding of UCaaS/VoIP, enterprise meeting workflows, and cloud/SaaS platformsExperience with AI-based technologies (Conversational AI, Generative AI, NLP) is a strong advantageFamiliarity with data privacy, security and compliance requirements for enterprise SaaS solutions.Familiarity with public cloud meeting services and cloud deployment models.Strong problem-solving mindset, detail orientation, and ability to manage multiple prioritiesCollaborative team player with the ability to work across departments and influence outcomes

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