
Customer Service Officer
1 day ago
Key Responsibilities
- Attend to outbound calls/emails/cases on policy enquiries/requests from customers and advisors.
- Provide assistance to customers on the use of the Company's portals and mobile app.
- Ensure every service request/feedback/complaint is followed through to closure within service standards.
- Comply with internal policies, procedures and the relevant laws and regulations.
- Assist in department procedures, workflows and administration.
Requirements
- Minimum Nitec/Higher Nitec/Diploma
- Minimum at least 1-3 years in customer service setting
- No healthcare experience needed
For interested candidates, please submit your latest resume to
Jacqueline Fong Hsin Ting (R
Recruit Express Pte Ltd
Company Reg. No W
EA License Number: 99C4599
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