Chat Support System

1 year contract + 1 month completion bonus, extendable depends on performance/business needsWorking location: EunosWorking hours: 9am to 6pmThe JobAttend to enquiries and requests from phone calls/live chats in a professional, efficient, accurate and prompt mannerResolve customers' / financial representatives' complaints and problems at first touchpoint...

Provide systems support according to the business units' SLA of Asia Pacific region:Provide Function Support and System Development for CRM (e.g., Salesforce CRM Sales Cloud, and 1st level trouble shooting integration issues with back-office systems)Technical Support & System Development includes but not limited to develop new or modify existing...

Location: Eunos (5 mins walk from MRT)Working Hours: Mon to Fri, 9am to 6pmSalary: Between $2800 - $3800 (Depending on experiences)Prorated Completion Bonus upon completion of the ContractJob PurposeYou will be part of the team in delivering service excellence and customer satisfaction in the Contact Centre. He/She will attend to phone enquiries from our...

We are looking for a proactive Client Support Associate to provide excellent service to clients while supporting business growth.ResponsibilitiesRespond to client inquiries promptly via phone, email or chatAssist in identifying client needs and recommending appropriate solutionsSupport sales campaigns and promotionsMaintain accurate records in CRM...

Job Description:•       Manage daily operational tasks including provisioning and troubleshooting;•       Develop and unit test application code according to the client specifications using recommended process, standards and tools;•       Develop and maintain well-defined documentations for application maintenance and...

Company description: Tan Tock Seng HospitalJob description: JOB SUMMARYResponsible for handling general enquiries and appointment related requests for the hospital across all touch-points such as Calls/E-faxes/Referrals/Emails/SMS Chat/Live Chat.Understand the requirements of the caller and provide complete and accurate information, go beyond the call of...

Take ownership of supporting and autonomously completing project tasks.Identify the key factors influencing a defined, straightforward problem and propose effective solutions.Utilize analysis, experience, and decision-making skills to identify and resolve problems.Choose the most suitable tools and techniques to fulfill specific client requirements.Recognize...

Responsibilities• Managing system in cloud environments in accordance with the project requirement and system support role• Manage full system stacks from the OS through custom applications and system security using cloud-based computing environments• Monitor and analyse systems performance data, syslog, sos report and tunes operating system (Linux...

At Ban Leong Technologies, we are looking for a dedicated and proactive IT Support Administrator to ensure the seamless operation of our corporate IT systems. This role plays a key part in maintaining reliable, secure, and efficient technology infrastructure that supports our business growth and daily operations.Key Responsibilities:Design, develop, and...

The IT Support Analyst role involves delivering exceptional customer service and providing both remote and on-site technical support to ensure the client's technology systems run smoothly. The position requires troubleshooting, resolving complex technical issues, and maintaining strong client relationships while supporting the implementation and management...