Call Centre Officer
5 days ago
Leading Utilities Group company
Attractive remuneration for good performance
Regular wellness programmes to promote healthy living
Work in teams that thrive on collaboration for outstanding achievement
Duration: 1 year extendable/convertible
Working Location: Kallang Sector (Nearest MRT Geylang Bahru)
Working hours: 09.30am – 6.30pm (Monday to Friday) & Alternate Saturday 09.00am – 1.00pm
Job Duties
· Handles utilities related enquires and ensure prompt resolution to achieve customer satisfaction.
· Provide appropriate solutions and alternatives in a timely manner to meet required service standards.
· Handles payment arrangement requests from customers.
· Other ad-hoc duties as and when assigned.
Requirements
· Minimum 2 years of experience in contact centre or similar environment (inbound calls) and dealing with escalated cases
· Possess excellent interpersonal, communication and customer service skills
· Able to work independently in a face-paced environment while being a cohesive team
· member
· Self-directed, able to multi-task, self-motivated and able to work under pressure
· Possess initiative to respond to customer's needs with a commitment towards service
· excellence
· Proficient in MS Office applications
Interested candidates, please click on the following link to begin your job search journey and submit your curriculum vitae (CV) directly through the official PERSOLKELLY job application platform - GO.
Contact number: 8189 1***
We regret to inform that only shortlisted candidates will be notified.
By sending us your personal data and CV, you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for account creation in GO and the purposes set out in the Privacy Policy You acknowledge that you have read, understood, and agree with GO's Terms of Use and the Privacy Policy.
If you wish to withdraw your consent, please email us at ************** Please feel free to contact us if you have any queries.
PERSOLKELLY Singapore Pte Ltd
- UEN
No E
- EA License
No. 01C4394
- Reg.
- R1981246
- Bertram Lee Kian Hui
-
Team Manager
1 week ago
Kallang, Singapore TELE-CENTRE SERVICES PTE LTD Full time2 years exp **Roles & Responsibilities** **Roles & Responsibilities**: - Support the Operation Manager in managing day-to-day operations of our contact centre by providing coaching and training to the team members. - Conduct regular transaction monitoring and call reviews to ensure that due procedures and quality standards are strictly adhered to. -...
-
Call Centre Manager
1 week ago
Kallang, Singapore Otis Full timeDate Posted: 2025-05-16 Country: Singapore Location: 8 Kallang Avenue #07-01/09 Aperia Tower 1, Singapore At Otis, it’s our people that make us different. Come and join OTIS today and be part of the Forbes 2024 World's Best Employers! Join the Otis family where collaboration, innovation, and empowerment help each individual and the company reach new...
-
Call Centre Agent
5 days ago
Kallang, Singapore Hai Leck Holdings Full time $4,000 - $6,000 per yearWe are looking for a dynamic and customer-centric individual to join our call center team as a Call Centre Agent. In this role, you will be the first point of contact for our valued customers, providing top-notch service and assistance. If this sounds like YOU, connect with us TODAY Working Location: Kallang, Central Region **Responsibilities**: - Assist...
-
Customer Service Officer
1 week ago
Kallang, Singapore TELE-CENTRE SERVICES PTE LTD Full time1 year exp **Roles & Responsibilities** **Full-time/Temp positions available** **Roles & Responsibilities**: - Handle customer service hotline across all areas, including answering enquiries, providing information, handling complaints and troubleshooting problems. - Escalate cases that do not fall within FAQs to the relevant and correct parties. -...
-
Immigration Call Consultant
5 days ago
Kallang, Singapore Singapore Finest Immigration Concierge Full time $20,000 - $30,000 per year**Responsibilities**: - Responsible for individual KPI - Perform call consultation and secure appointments with prospects. - Achieve monthly targets. - Engage and establish relationship with prospects from daily assigned pool of leads. - Maintain a high standard of professionalism and service during call and text with prospect. - Manage appointment...
-
Indoor Sales Officer
2 weeks ago
Kallang, Singapore One Vogue Pte Ltd Full time* * **Responsibilities** - Responsible for sales of assigned products to new and existing customers - Responsible for solicitation of sales by sales visitations, cold calling and expanding customer base for assigned industries - Attend to walk in and phone enquiries - Conduct product training and demonstrations - Responsible for sales documentation works...
-
Inbound Call Officer
5 days ago
Kallang, Singapore Persolkelly Full time $40,000 - $60,000 per yearLeading Utilities Group company Attractive remuneration for good performance Regular wellness programmes to promote healthy living Work in teams that thrive on collaboration for outstanding achievement Duration: 1 year extendable/convertible Working Location: Kallang Sector (Nearest MRT Geylang Bahru) Working hours: 09.30am – 6.30pm (Monday to Friday) &...
-
Office Administrator
5 days ago
Kallang, Singapore Anjels Pte Ltd Full time $24,000 - $36,000 per yearGeneral office administrative support and maintain office supplies - Route calls to appropriate resources - Document all call information according to standard operating procedures - Complete call logs and reports - Other support responsibilities, as applicable **REQUIREMENTS**: - Min GCE 'O' Levels and above in any discipline - Ability to work both...
-
IT Support Officer
1 week ago
Kallang, Singapore Asia Itech Pte Ltd Full timeResponsibilities: The IT Support Officer will be working in a data centre on rotational shifts or permanent night shift to perform the following tasks: - Install and configure software and hardware - Troubleshoot and monitor system operation - Ensure the security and efficiency of IT infrastructure **Requirements**: - ITE/Diploma holder or equivalent. -...
-
Office Cleaner at Balestier Road
17 hours ago
Kallang, Singapore Fastlane Cleaning Services Full timeOffice Cleaner time 2pm to 4pm Balestier Shopping Centre. Tue Or Wed. 2 times per month. Pls whatsapp: 85226482 **Job Type**: Permanent