Customer Service Staff

3 days ago

Jurong East, Singapore EASTERN HARVEST FOODS (SINGAPORE) PTE. LTD. Full time $26,000 - $31,200 per year

EASTERN HARVEST FOODS (SINGAPORE) PTE. LTD. is hiring a Full time Customer Service Staff role in Jurong East, Singapore. Apply now to be part of our team.

Job summary:
  • Looking for candidates available to work:
    • Monday: Morning, Afternoon
    • Tuesday: Morning, Afternoon
    • Wednesday: Morning, Afternoon
    • Thursday: Morning, Afternoon
    • Friday: Morning, Afternoon
    • Saturday: Morning
  • 1 year of relevant work experience required for this role
  • Expected salary: $2,600 - $3,100 per month

Job Responsibilities:


• Manage customers' orders efficiently.


• Assist in the generation of sales order, delivery order, invoice, and credit note.


• Monitor and promptly respond to email correspondence and customer inquiries.


• Ensure accuracy in receipts, amounts, and records.


• Handle all incoming inquiries via phone, fax, email, and walk-ins.


• Execute day-to-day sales order processes.


• Collaborate with other departments to fulfil customers' orders.


• Provide indoor sales support.


• Perform any other ad-hoc duties assigned by Management.

Job Requirements:


• Minimum 'O' Level or Diploma qualification.


• Preferably with at least 2 years of relevant experience.


• Excellent communication, interpersonal skills, and customer oriented.


• Proactive with a strong ability to prioritize tasks effectively.


• Capable of working under pressure and managing multiple tasks.


• Familiarity with ERP/NAV system is a plus.


• Diligent and dependable with a positive attitude.


• Fluent in Mandarin is preferred, as the role involves interacting with Mandarin speaking clients.

Working Hours:


• 5.5 days' work week (Alternate Saturday)


• AM shift #1: 7am to 4pm (Mon to Fri), 7am to 12noon (Sat) OR


• AM shift #2: 8am to 5pm (Mon to Fri), 8am to 1pm (Sat)

Work Location:


• 5 Jalan Tepong (Transport is provided: Pick-up point at Lakeside MRT Station)

Why Join Us:


• Be part of a company that values and invests in its employees.


• Work in a collaborative and inclusive environment.


• Have a strong supportive culture that encourages innovation and career growth.


• Competitive compensation and benefits package.

Attractive Staff Benefits


• Performance Bonus, Medical Benefits, and Staff Purchase, etc.

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