Customer Service Staff

3 days ago

East Region, Singapore TMS Alliances Pte Ltd Full time $25,000 - $30,000 per year

TMS Alliances Pte Ltd is hiring a Full time Customer Service Staff role in Changi, Singapore. Apply now to be part of our team.

Job summary:

  • Looking for candidates available to work:
  • Monday: Morning, Afternoon
  • Tuesday: Morning, Afternoon
  • Wednesday: Morning, Afternoon
  • Thursday: Morning, Afternoon
  • Friday: Morning, Afternoon
  • Saturday: Morning, Afternoon
  • 1 year of relevant work experience required for this role
  • Expected salary: $2,500 - $3,000 per month

Statement Of Purpose (Overall Purpose of Job)

To be ISO-Team representative and manage the public relation issues and general project queries with residents effectively as well as plan and coordinate works.

Major Duties & Responsibilities

(A) Specific :

  • Prepare and distribute circulars to inform residents and stakeholders of upcoming or ongoing work activities in nearby areas.
  • Conduct survey on condition of flats.
  • Implementing and coordinating public relations initiatives aligned with project objectives, including advance notices, updates, and information dissemination.
  • Monitors and tracks public feedback, ensuring timely follow-up and resolution of all complaints.
  • Building and maintaining positive relationships with residents, businesses, and other stakeholders, including arranging site visits to address concerns.
  • Support the department in various duties and perform ad-hoc tasks as assigned by supervisors.

(B) General :

  • Coordinate and work with other departments and vendors as well as relevant authorities.
  • Maintain proper documents and filing according to Client's requirement.
  • Other duties as assigned.

(C) Safety:

  • Follow the Company safety procedures, rules and regulations and eliminate or reduce hazard at the work place.

Job Requirements

(A) Education, Qualifications & Special Training :

  • GCE 'O' Level and above
  • Job holders without the above qualification but with relevant experience would be considered.

(B) Knowledge & Skills :

  • A good team player and willing to be stationed at the site office.
  • Good communication skills (verbal and written).
  • PC literate and knowledge in MS Office.
  • Positive and good working attitude, self-motivated and able to work independently.

(C) Experience :

Preferably to have working experience on past HDB projects or experience in Building Construction Industry.

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