Customer Service Staff

7 days ago

Central Region, Singapore PERFORMANCE MICRO INTERNATIONAL PTE LTD Full time $36,000 - $48,000 per year

PERFORMANCE MICRO INTERNATIONAL PTE LTD is hiring a Full time Customer Service Staff role in Geylang, Singapore. Apply now to be part of our team.

Job summary:

  • Looking for candidates available to work:
  • Monday: Morning, Afternoon, Evening
  • Tuesday: Morning, Afternoon, Evening
  • Wednesday: Morning, Afternoon, Evening
  • Thursday: Morning, Afternoon, Evening
  • Friday: Morning, Afternoon, Evening
  • 2-3 years of relevant work experience required for this role
  • Expected salary: $3,000 - $4,000 per month

Job summary:

  • 1 year of relevant work experience required for this role
  • Expected salary: $2500 - $3000 per month
  • Full time hours

  • Looking for candidates who are available to work:

  • Any time

  • Work pass will be provided for this role

Roles & Responsibilities

Job Description


• Provide excellent customer service, liaise with clients through e-mail and phone.


• Using SAP system to key in Sales Order, purchasing order, invoicing


• Follow up and to monitor delivery of outstanding customers' orders and provide customer support for shipments


• Responsible for daily order processing, purchasing, invoicing


• Prepare Shipping documentation (Import/ LC/ documentation/ Bill of Lading/ AWB)


• To co-ordinate with factory team for production progress and export/import shipment preparation


• Send all necessary information and documentation to clients / agents / sea companies / forwarders accurately and on a timely basis


• Training will be provided

Requirements


• Minimum GCE N or O level / Diploma in any discipline


• Responsible, positive attitude, be able to work independently and as a team player


• Basic computer literacy and good knowledge in Microsoft office.


• Proficiency in Microsoft Excel and Word etc.


• Min 1 year experience in customer service or logistic/supply chain/shipping industry would be an advantage.


• Entry level candidates without experience will be considered to apply as training will be provided.


• To handle queries and concerns from English and Mandarin speaking counterparts in regards with the documents related matter and to liaise with peer base in Taiwan and China

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