Showroom/Back-office Manager

2 days ago

River Valley, Singapore Private Advertiser Full time $60,000 - $80,000 per year

Job Summary:

As Office Manager, you will be responsible for managing the office and showroom's day-to-day administrative functions while supporting the sales team with quotations, order processing, and customer communication. The ideal candidate will be organized, tech-savvy, and familiar with the interior design or luxury product space.

Key Responsibilities:

Office & Administrative Management

  • Ensure the smooth daily operations of the office and showroom, including supplies, maintenance, and scheduling.
  • Maintain accurate filing systems, customer records, and digital databases.
  • Coordinate internal calendars and appointments for management.
  • Prepare documents and presentations for client meetings and events.

Sales & Customer Support

  • Greet and assist clients in the showroom and respond to phone and email inquiries.
  • Prepare professional and accurate quotations for clients based on product specifications and pricing.
  • Follow up on quotations and sample requests with designers, architects, and retail clients.
  • Liaise with European suppliers for product availability, technical details, and delivery timelines.
  • Maintain sample libraries and ensure showroom displays are updated and well-presented.

Inventory & Logistics

  • Monitor stock levels and manage the ordering of fabric and wallcovering samples.
  • Coordinate local and international shipments with freight forwarders and delivery partners.
  • Oversee product receiving, quality checks, and handle any claims or returns.
  • Maintain accurate inventory records and assist in periodic stocktaking.

Finance & Reporting

  • Work with the accounting team on basic bookkeeping, petty cash management, and payment tracking.
  • Assist in issuing invoices and monitoring payment status.
  • Generate monthly reports including sales performance, client activity, and inventory summaries.

Requirements:

  • Proven experience as an Office Manager or Administrative Executive, preferably in the design, interiors, or distribution industry.
  • Proficiency in Microsoft Office, particularly Excel (for reports, stocklists, and quotations) and Outlook (for professional email communication).
  • Strong ability to prepare accurate and well-presented quotations and client documentation.
  • Excellent organizational and multitasking skills, with strong attention to detail.
  • Good interpersonal and communication skills—fluent in English.
  • A proactive mindset with the ability to work independently and as part of a small team.

Preferred but not required:

  • Familiarity with design materials (textiles, wallcoverings) or industry terminology.
  • Experience using basic accounting or inventory.

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