F&B Sales and Marketing Assistant Manager
1 week ago
Job Duties
Sales & Client Management
- Assist in generating leads and securing sales for F&B outlets, private dining, and events (e.g., weddings, corporate gatherings, social functions).
- Respond to sales inquiries and follow up with potential clients to convert leads into bookings.
- Support in preparing proposals, quotations, and event packages tailored to client needs.
- Maintain client databases, track communications, and ensure timely follow-ups to drive repeat business.
- Conduct site tours and presentations to prospective clients in the absence or support of the Sales Manager.
Event Coordination Support
- Collaborate with clients to gather event details, requirements, and preferences.
- Liaise with the culinary, service, and operations teams to ensure all event details are clearly communicated and executed smoothly.
- Prepare event function sheets, timelines, and coordination documents.
- Support onsite coordination during events when needed to ensure quality and client satisfaction.
Marketing Support
- Assist in the execution of F&B marketing campaigns and seasonal promotions.
- Coordinate with designers, photographers, and vendors to produce marketing materials for F&B offerings and events.
- Help manage content for social media, website, and e-mail marketing related to F&B promotions and events.
- Monitor performance of marketing campaigns and assist in gathering analytics and feedback.
Reporting & Administration
- Maintain updated sales and events calendar.
- Assist in preparing sales reports, client feedback summaries, and post-event evaluations.
- Track competitors' F&B offerings, pricing, and marketing strategies to provide input on market trends.
- Ensure all documents, contracts, and approvals are properly filed and archived.
Internal Coordination
- Attend internal meetings to communicate upcoming events and special bookings.
- Support in coordination between departments (e.g., kitchen, service, finance) to ensure alignment on client expectations.
- Provide administrative support to the Sales & Marketing Manager as required.
Requirement :
- Diploma or Bachelor's Degree in Hospitality Management, Marketing, Business Administration, or a related field.
- Minimum 1-3 years of experience in a sales or marketing role within the F&B, hospitality, or event industry.
- Proven experience in event coordination, group sales, or private dining bookings.
- Hands-on exposure to both B2B and B2C F&B sales is advantageous.
- Excellent sales and negotiation skills with a customer-focused mindset.
- High level of organization, attention to detail, and ability to manage multiple bookings and deadlines.
- Basic skills in digital marketing, social media platforms, and content coordination.
- Proficiency in Microsoft Office (Word, Excel, PowerPoint); experience in using Canva or similar tools is a plus.
- Proactive, driven, and results-oriented.
- Flexibility to work evenings, weekends, or public holidays as required for events or client meetings.
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