IT Support Engineer/L1

3 hours ago


North Region, Singapore Forte Employment Services Pte Ltd Full time $40,000 - $60,000 per year

Responsibilities:

  • Provide first-level technical support for hardware, software, network, and mobile devices.
  • Troubleshoot and resolve IT-related problems
  • Troubleshoot issues related to Office 365, Windows OS, and basic networking
  • Set up and maintain desktops, laptops, printers, and mobile devices.
  • Account setup and equipment provisioning.
  • Escalate unresolved issues to higher-level support when necessary.
  • Ensure timely follow-up and closure of support tickets

Responsibilities:

  • Diploma / ITE in IT
  • With experience in IT helpdesk /L1 experience
  • Technical knowledge of Windows OS, Office 365, basic networking and common engineering software.

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