Network & Security Engineer | Checkpoint Firewall | Cisco

2 days ago

East Region, Singapore Alphaeus Pte Ltd Full time $80,000 - $120,000 per year
  • Provides Centralize technical support (Network, Cyber and Server) for clients
  • Ensure SLA Level is achieved every single fault case.
  • Ensure escalation is carried out when a fault call is beyond the knowledge of L1/L2.
  • Attend to daily call assignment when not in standby during office hours.
  • Participate in maintenance standby duty to cover 24x7 support on rotational basis pre assigned by the team lead
  • Perform weekend or after office hours duty though not on standby if required.
  • Attend to preventive maintenance not limited to hardware inventory.
  • Follow up case from opening till closure.
  • Update incident tickets properly and promptly.
  • Get certifications required to support key customers.
  • Train L1/L2 on his own competency. Example firewall/legacy products
  • New assignment by Ops manager or TSM when needed.

Requirements:

  • Min Diploma in any IT related disciplines
  • Minimum 3 years of hands-on experience in network and/or security engineering roles
  • Solid knowledge of Checkpoint Firewall with Switching and Routing
  • Experienced in Palo alto Fortinet
  • Relevant network/security certifications are preferred

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