Manager, Spare Parts Sales

2 weeks ago

Singapore RAM LIFTING TECHNOLOGIES PTE. LTD. Full time $90,000 - $120,000 per year

The Company

RAM Spreaders is a world leading lifting accessories supplier that provides container handling solutions to ports and terminals around the world.

Backed by over five decades of experience, operating in more than 70 countries across six continents, we have established a presence in terminals of every scale.

Role

We are looking for an experienced and results-driven professional to lead our Parts Sales Division. The successful candidate will be responsible for driving sales growth, ensuring customer satisfaction, maximizing profitability, and improving operational efficiency.

He/She will develop and implement sales, marketing, pricing, and customer service strategies, while managing inventory to prevent stockouts and building strong, lasting customer relationships.

Key Responsibilities

Strategic Planning & Sales Growth

  • Formulate and implement sales and business plans to drive revenue and profitability.
  • Monitor, track, and review sales performance, taking corrective actions where necessary.
  • Lead sales initiatives in coordination with the team to expand aftermarket parts revenue.

Marketing & Customer Engagement

  • Develop and execute marketing strategies to retain existing customers and acquire new ones.
  • Strengthen competitiveness and grow market share in parts sales.
  • Address customer complaints promptly to ensure high satisfaction.

Aftersales & Service Integration and Refurbishment Business

  • Systemize tracking of new equipment service schedules to proactively target customers.
  • Develop service-related parts sales opportunities to maximize lifecycle revenue.

Inventory Management

  • Oversee global inventory to ensure availability and meet delivery commitments.
  • Establish stock level and replenishment procedures to optimize lead times.
  • Proactively manage inventory to minimize surplus and avoid obsolescence.

Qualifications & Experience

  • Degree in Business, Sales, Marketing, or related field
  • 8-10 years of proven experience in Parts Sales and Inventory Management within automotive, heavy equiment, or industrial parts industries
  • Strategic thinker with hands-on problem-solving ability
  • Excellent communication, negotiation, and relationship-building skills
  • Experience in automotive dealerships, heavy equipment or distribution network is required for this role.

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