Senior Executive

2 hours ago

Singapore National Healthcare Group Full time $70,000 - $120,000 per year

Family Group: Administration

1. JOB PURPOSE

a. Senior Executive/ Assistant Manager for Inpatient Operations primary responsibility is to maintain Wards' Operations to achieve operational efficiency, service excellence and to optimise capacity and resources. These covers (not limited to) facilities, in-patient satisfaction and inflight workstreams.

b. He/she will also manage a team of Inpatient PSAs (based on Tower A, B, C, D or E coverages) for the daily Wards' operations.

c. Additionally, he/she will also work with clinicians, nursing and all support services stakeholders to drive infrastructural related projects to improve/transform the delivery of care within Wards setting.

d. He/she will consolidate, provide updates and maintenance of Key Indicators and Trackers for Inpatient Operations which includes Bed Occupancy Rate (BOR), Length of Stay (LOS) and Discharge referrals for recommendation to improve Wards' bed utilisation.

e. He/she will also harness technology/IT to drive transformation to achieve better, faster, safer and cheaper outcomes for Inpatient Operations.

2. MAJOR DUTIES & RESPONSIBILITIES

Specific

a. Facility Management and Maintenance of Wards (apportioned by Tower A, B, C, D or E)

  • In-flight Workstreams

  • Review and maintain relevancy of routine inpatient ward processes, including touchpoints from the time of patient admission into the Ward to patient discharge to Home/ Other Facilities such as:

  • Inpatient Transfer to TCF Workflow

  • Direct Admission Workflow

  • In-flight VIP Management Workflow

  • Cost Sharing Workflow

  • Support in-flight patient workstreams including review of current non-clinical processes for improvement (e.g., consumables top- workflow, cleaning regime, porter activation etc.)

  • Wards' Operations Readiness

  • Oversee daily operations and case investigations for continuous improvement, including Inpatient PSAs management, Equipment requisitions and replacements etc.

  • Review and act on procurement requests for the wards' maintenance, replacement and enhancements
  • Troubleshoot of Inpatient interface systems and process issues e.g. Ward Dashboard for Ward Census, Patient Bedside Terminal, Patient Information Board, Real-Time Location System (RTLS) etc.
  • Liaise with supporting departments on daily Wards' requirements and successful implementation of new & improved initiatives
  • Analyse the customers' feedback; investigate staff/patient feedback and complaints and implement corrective actions and preventive measures

  • Tracking and monitoring of Wards' key performance indicators (KPIs)

  • Secretariat Support to Inpatient-led Platforms/Projects

  • Secretariat to the Inpatient Operations in the engagements with I-ACE Enterprise, respective WH departments, Ministry of Health Departments, Cluster (GIC, Aged Care etc) and/or Institutions (NUHS, RenCi etc)

  • Support in the implementation of hospital's quality, environmental, health and safety management processes such as surge activation, CE activation, Downtime and exercises etc.

  • General

  • Where directed by Reporting Officer, and/or Director, Medicine & Community /Inpatient Ops, to support in other WH-related projects and tasks.

Job requirement

  • University Degree

  • Some years of related experience in a similar capacity, preferably in an operations or service background

  • Healthcare experience is a bonus

  • Senior Project Manager

    4 days ago

    Singapore Executive Integrity Full time $90,000 - $120,000 per year

    Job title: Senior Project Manager - ERP SolutionsLocation: SingaporeWho are we recruiting for?Our client is ahighly successful ERP solutions provider, delivering their industry's most innovative enterprise software across large projects around the world. With a strong and growing client base in South East Asia, they seek an experienced and reputable Senior...

  • Senior Human Resources Manager

    2 weeks ago

    Singapore Space Executive Full time

    The Senior Manager, Human Resources plays a pivotal leadership role in shaping and executing the HR strategy in alignment with the organization’s vision and goals. Partnering closely with senior management, this role drives a wide spectrum of HR initiatives to build a high-performing workforce and an engaging, inclusive culture. This position requires a...

  • Senior Project Manager

    3 days ago

    Singapore Space Executive Full time

    Get AI-powered advice on this job and more exclusive features. Direct message the job poster from Space Executive We are partnering a global consultancy that has been collaborating with forward-thinking organisations to embed wellbeing into workplace culture. Through innovative programmes, experiences, and strategic initiatives, they have helped individuals...

  • Senior / Marketing Executive

    2 days ago

    Singapore RICHDALE INTERNATIONAL EXECUTIVE SEARCH PTE. LTD. Full time

    **Senior / Marketing Executive** **Responsibilities**: - Work with both internal and external departments such as Business Development, Project Management, Marketing, and Finance. - Work closely with our Senior Management to derive effective marketing plan. - Communicate and manage requirements between senior stakeholders to ensure objectives are met. -...

  • Enterprise Account Executive

    4 weeks ago

    Singapore Rockrose Executive Search Full time

    Our client is a blockchain compliance solutions company that provides cutting-edge tools and services to help organizations navigate the complex regulatory landscape of digital assets. Role Overview In this role, you'll become an expert in blockchain compliance solutions and help prospective customers understand how to protect them from complex crypto...

  • Senior Project Manager

    1 day ago

    Singapore Space Executive Full time

    About the client We are partnering a global consultancy that has been collaborating with forward-thinking organisations to embed wellbeing into workplace culture. Through innovative programmes, experiences, and strategic initiatives, they have helped individuals and teams thrive, driving sustainable performance and positive behaviour change across...

  • Senior Financial Controller

    4 weeks ago

    Singapore Space Executive Full time

    Overview Senior Financial Controller (10 to 15 years exp) – Leading FinTech Group. This is a high-impact leadership role with broad oversight of group financial reporting and compliance, and a key contributor to the company's future U.S. IPO readiness. The role offers significant visibility with senior leadership and cross-functional stakeholders. ...

  • Marketing Executive

    5 days ago

    Singapore Richdale International Executive Search Full time

    **Senior / Marketing Executive** **Responsibilities**: - Work with both internal and external departments such as Business Development, Project Management, Marketing, and Finance. - Work closely with our Senior Management to derive an effective marketing plan. - Communicate and manage requirements between senior stakeholders to ensure objectives are met. -...

  • Managing Partner

    3 days ago

    Singapore Keller Executive Search Full time

    Overview Managing Partner (Principal Partner) - Executive Search #522 Compensation: Commission-based with strong upside. Location: Singapore Type: Independent Contractor / Partnership About Keller Keller is a global executive search firm focused on senior leadership and C-suite hires. We are strengthening our presence across Asia and seeking a Managing...

  • Senior HRBP

    7 days ago

    Singapore Evolute - Executive Search Full time

    Overview Director | Executive Search APAC at Evolute Senior HR Business Partner (Employee Relations Focus) – Singapore We are representing our client, a technology start-up with presence across the region that has operations spanning multiple markets and a workforce supporting both corporate and operational teams, the organisation continues to evolve...