Claims Executive

4 days ago

Central Region, Singapore HL Assurance Pte Ltd Full time

Reaching Out To You: HL Assurance Pte. Ltd. ("HLAS") is a licensed insurance company in Singapore since 2012 and a subsidiary of Hong Leong Financial Group Berhad ("HLFG"), a public listed company in Malaysia.

Claims Executive

Job Responsibilities:

Reporting to the Head of Claims, you shall be responsible to

· Handle and manage all classes of insurance claims like WICA, Contractor/Engineering All Risks, Public Liability, Travel, Motor, PA, Maid, Home & etc.

· Manage and oversee to ensure accurate and prompt claims processing within stipulated turnaround timeline

· Access policy liability, compute and determine claim amount payable based on policy cover and in accordance to management guidelines

· Manage phone and email enquiries and attend to walk-in policyholders / claimants in relations to claims and payment status according to Company procedures

· Attend to email enquiries and correspondences on claims and payment status

· Assess simple travel claims within the policy liability and in accordance to management guidelines

· Contribute to roundtable discussions for new products developments and suggestions to implement procedures for claims handling to create a positive customer experience

· Study claims history and highlight to Superior any abnormalities or repeated complaints

· Review existing work processes to streamline and improve operational efficiency

· Prepare claims statistics and reports required by the Management

Job Requirements:

· Minimum Diploma or Degree with General Insurance (BCP, PGI & ComGI) certificates with at least 5 years of hands-on experience in commercial lines claims

· Proficient in MS Office (Excel, Words & Outlook) is a must and AS400 will be an advantage

· Meticulous with attention to details and good analytical skills

· Customer-oriented, excellent communication, presentation and interpersonal skills

· Able to multi-task, work independently and as a team and within schedule

Other Information and Benefits

5-day work week (Mon  Fri, 9 am - 6 pm)

Walking distance from Tanjong Pagar MRT

Attractive remuneration package, variable performance bonus, annual leave entitlement, outpatient and dental benefits, group hospitalization and surgical, personal accident and term life insurance, etc.

Your Career, Our Passion - COME JOIN US NOW

(We regret that only shortlisted candidates will be notified)

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