Customer Service Advisor
10 hours ago
Customer Service Advisor – Be the Voice Clients Trust
We're looking for a confident, professional, and service-driven individual to join us as a Customer Service Advisor. In this role, you'll be the voice that clients remember — the person who handles their needs with clarity, warmth, and efficiency while representing the company's standards of excellence.
Job Description
As a Customer Service Advisor, you will manage client enquiries, resolve issues, and provide solutions that uphold both professionalism and care. You'll work closely with the team to ensure every client interaction strengthens trust in our brand.
Responsibilities
- Handle client enquiries via phone, email, and in-person with professionalism
- Provide accurate information and guide clients through solutions
- Manage client records and follow-up processes
- Escalate issues appropriately while maintaining service excellence
- Represent the company's image in every interaction
What You'll Gain
- Recognition as the voice and problem-solver clients rely on
- Development of communication, problem-solving, and client-facing skills
- Exposure to a professional, fast-paced business environment
- A strong career foundation for roles in client advisory, sales, or management
- The confidence to handle high-level conversations and represent a brand with pride
Who You Are
- Eloquent, professional, and confident in communication
- Patient, empathetic, and solution-oriented
- Organised and detail-focused in managing client interactions
- Ambitious to grow into more senior client-facing or advisory roles
This is more than customer service — it's about being the trusted advisor and first point of confidence for every client you meet.
Job Types: Part-time, Fresh graduate, Freelance, Student job
Pay: $ $20.00 per hour
Expected hours: No less than 15 per week
Benefits:
- Flexible schedule
- Professional development
- Promotion to permanent employee
Work Location: In person
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