Customer Service Advisor

1 week ago

Singapore MOTOW BIKE TOWING Full time

Responsible for daily intake of motorcycles for servicing, insurance claim as well as handling Authority bikes
- Advise customer on necessary repair & maintenance including cost / estimate.
- Assist other Customer Service Advisors especially during peak hours and to cope with high volume.
- Ensuring and upholding the service image at all times.
- Assisting in achieving higher service levels through various action plans constantly implemented.
- Assisting a group of front counter staff and maintaining their team spirits and positive thinking and teamwork.
- Ensuring administration work is done promptly in terms of warranty claims, internal account, WIP reports, cash debtors, monthly target of various scores, etc.
- Follow up closely on back -order parts in scheduling service appointment and keep customer update on service and the delivery date for job completion.
- Take ownership of the customer’s experience by returning live service calls and carrying out those additional assignments that create strong customer relationships.
- Need to be proficient in using computers and various software programs to perform the necessary job duties.
- have strong interpersonal skills and be a self-starter, problem solver, critical thinker, and able to assist others when needed.
- Carry out any other duties as and when assigned by the immediate Supervisor or higher management.

  • Customer Service Advisor

    1 week ago

    Singapore ATLAZ PTE. LTD. Full time

    **Customer Service Advisor / Customer Service Officer (Automotive Workshop - Ubi)** We are looking for a dedicated **Customer Service Advisor / Customer Service Officer**to join our automotive workshop located in the Ubi vicinity. This role serves as the main point of contact for customers, ensuring a smooth and professional experience from vehicle drop-off...

  • Advisor, Customer Service

    17 hours ago

    Singapore Singapore Technologies Engineering Ltd Full time

    Job ID: 16148- Location: Land - 31 Corporation Road, SG- Description: - The Service Advisor is responsible for communicating with customers about their vehicle repair needs and relaying information to the Service Technicians. Their duties include greeting customers and helping them determine repairs and relevant costs, maintaining up-to-date knowledge about...

  • Customer Service Advisor

    2 weeks ago

    Singapore THE TALENT NETWORK PRIVATE LIMITED Full time $40,000 - $60,000 per year

    Our client, a well-established MNC in Automotive industry is seeking for a Customer Service Advisor ( Automotive ) - $ 3, Commission / Central and West area - 2 OpeningsRequirementsMin GCE 'O' Levels / NITEC in Automotive TechnologyAt least 2 to 3 years of experience providing Service Advisory to Automotive customers/clients.Strong Automotive background with...

  • Assistant Port Ecosystem Executive

    52 minutes ago

    Singapore Customer Service Full time $40,000 - $60,000 per year

    Join us now to be eligible for a joining bonus of $5,000(Terms & Conditions apply)Job Description:You will be part of a team that serves as the primary point of contact for customers, providing real-time updates, resolving job/shipment issues, and coordinating internal operations and external stakeholders to deliver high service levels and achieving customer...

  • Customer Service Advisor

    2 weeks ago

    Singapore STAFFKING PTE. LTD. Full time

    5 days per week - Location: Central - AWS & VB provided - Reputable Company with career progression **Job Scope**: - Address to customer's enquiry on service repair of vehicle - Assess vehicle condition and take photo of before servicing condition of vehicle - Provide technical advice or check with technical team on required servicing detail - Provide...

  • Customer Service Advisor

    2 days ago

    Singapore CAPITAL HUMAN RESOURCE MANAGEMENT PTE. LTD. Full time

    Our Client, in the **Automotive Industry **located in **Central **has opening for **Customer Service Advisor. - Incentives - MNC Company - Variable Bonus OT Claimable **Responsibilities**: - Responsible for daily intake of cars for servicing. - Ensuring and upholding the service image at all times. - Assisting in achieving higher service levels through...

  • Part Time Customer Service Advisor

    2 weeks ago

    Singapore MOTOSERV PTE. LTD. Full time

    Join Our Team at Motoserv as a Part-Time Service Advisor! Are you passionate about cars and enjoy helping people? Looking for a flexible work schedule? Motoserv is looking for a Part-Time Service Advisor to join our team and make a difference in the automotive service industry! Position: Part-Time Service Advisor Location: Singapore Work Schedule: 3 days...

  • Customer Service Advisor

    1 week ago

    Central Singapore Sime Darby Full time

    Company: Performance Motors Limited Job Responsibilities: - Attend to the needs of the customers professionally and quickly such that customers’ waiting time is kept to the minimum. - Responsible for the communication of information between customer and the workshop - Study vehicle repair history and inform superior of any abnormalities or repeated...

  • Customer Service Advisor

    2 weeks ago

    Central Singapore Sime Darby Full time

    Company: Vantage Automotive Limited Job Responsibilities: - Attend to the needs of the customers professionally and quickly such that customers’ waiting time is kept to the minimum. - Responsible for the communication of information between customer and the workshop - Study vehicle repair history and inform superior of any abnormalities or repeated...

  • Customer Service Advisor

    1 week ago

    Singapore Sime Darby Full time $40,000 - $80,000 per year

    Company :Vantage Automotive Limited"Build the Future of Automotive with Us."Founded in 1979, Vantage Automotive Ltd (VAL) is the exclusive retail partner of electrical vehicle brands, BYD and Denza, as well as official distributor for Ford in Singapore. Over the years, VAL has built a strong track record in developing franchises for mass-market and...