Customer Service Advisor

2 days ago

Singapore Central Singapore Vantage Automotive Center SG Sime Motors Full time $30,000 - $60,000 per year

Company :

"Build the Future of Automotive with Us."

As part of Sime Group, ranked No. 25 in the Fortune Southeast Asia 500, we're connected to a powerful network across nine markets in the Asia-Pacific region. With over 13,900 employees, Sime Motors is a leader in automotive assembly, importation, distribution, retail, and after-sales services.

What You'll Be Doing

As a Customer Service Advisor, you'll be responsible for managing the daily intake of vehicles for servicing and ensuring a high standard of customer service.

  • Responsible for daily intake of cars for servicing.
  • Always ensure and uphold service image.
  • Assisting in achieving higher service levels through various action plans constantly implemented.
  • Assisting a group of front counter staff and maintaining their team spirits and positive thinking and teamwork.
  • Ensuring administration work is done promptly, warranty claims, internal accounts, WIP reports, cash debtors, monthly target of VOC scores, etc.
  • Perform invoice closing.
  • Preparation of quotation when required.
  • Provide excellent customer service to customers.
  • Actively deliver good results from VOC survey with strong response rate and promoter scores.

Who We're Looking For

  • Minimum 3–4 years of relevant experience, preferably in customer service or the automobile industry.
  • NITEC in Light Vehicles or Diploma in any discipline (Engineering preferred)
  • Valid Class 3 driving licence
  • Strong customer service background, prior experience in the Automobile industry is an advantage

Why Join Us at Sime Motors?

  • Be part of a trusted brand with a regional footprint.
  • Work with cutting-edge automotive technology.
  • Grow your career in a supportive, performance-driven culture.
  • Enjoy structured training, career progression, and employee benefits.

About us :

Sime is a partner of choice for the world's best brands in the Automotive and Industrial Equipment sectors. We deliver sustainable value to our stakeholders through operational excellence, high performance standards and good corporate governance. Founded in 1910, Sime Darby Berhad today has a workforce of approximately 30,000 employees and a presence in 18 countries and territories across the Asia Pacific region. It is listed on the main market of Bursa Malaysia.

  • Customer Service Advisor

    2 weeks ago

    Central Singapore Sime Darby Full time

    Company: Performance Motors Limited Job Responsibilities: - Attend to the needs of the customers professionally and quickly such that customers’ waiting time is kept to the minimum. - Responsible for the communication of information between customer and the workshop - Study vehicle repair history and inform superior of any abnormalities or repeated...

  • Customer Service Advisor

    2 days ago

    Singapore JT TALENT SEARCH Full time $32,000 - $40,000 per year

    Customer Service Advisor – Be the Voice Clients TrustWe're looking for a confident, professional, and service-driven individual to join us as a Customer Service Advisor. In this role, you'll be the voice that clients remember — the person who handles their needs with clarity, warmth, and efficiency while representing the company's standards of...

  • Customer Service Advisor Aftersales

    5 days ago

    Central Region, Singapore STAFFKING PTE LTD Full time $30,000 - $60,000 per year

    Summary:Industry: Automotive [Aftersales/ Service centre]Location: CentralBasic +OT + Incentives + AWS + VBResponsibilities:Serve as the main point of contact for customers, providing prompt and professional assistance.Handle customer enquiries regarding servicing, repairs, and appointment scheduling.Prepare service quotations, explain work required, and...

  • Customer Service Advisor

    2 weeks ago

    Singapore ATLAZ PTE. LTD. Full time

    **Customer Service Advisor / Customer Service Officer (Automotive Workshop - Ubi)** We are looking for a dedicated **Customer Service Advisor / Customer Service Officer**to join our automotive workshop located in the Ubi vicinity. This role serves as the main point of contact for customers, ensuring a smooth and professional experience from vehicle drop-off...

  • Advisor, Customer Service

    4 days ago

    Singapore Singapore Technologies Engineering Ltd Full time

    Job ID: 16148- Location: Land - 31 Corporation Road, SG- Description: - The Service Advisor is responsible for communicating with customers about their vehicle repair needs and relaying information to the Service Technicians. Their duties include greeting customers and helping them determine repairs and relevant costs, maintaining up-to-date knowledge about...

  • Assistant Port Ecosystem Executive

    4 days ago

    Singapore Customer Service Full time $40,000 - $60,000 per year

    Join us now to be eligible for a joining bonus of $5,000(Terms & Conditions apply)Job Description:You will be part of a team that serves as the primary point of contact for customers, providing real-time updates, resolving job/shipment issues, and coordinating internal operations and external stakeholders to deliver high service levels and achieving customer...

  • Customer Service Advisor

    6 hours ago

    Singapore Roadbull Logistics Pte Ltd Full time

    COMPANY DESCRIPTION Roadbull - Incorporated in 2015 with the vision of enabling merchants to participate in the shift to E-commerce through a single and unified ecosystem. - Initially offering tech-based last mile services & solutions, Roadbull has evolved to extend fulfilment solutions - Storage, Pick & Pack services to customers through its expanded...

  • Customer Service Advisor

    6 days ago

    Singapore CAPITAL HUMAN RESOURCE MANAGEMENT PTE. LTD. Full time

    Our Client, in the **Automotive Industry **located in **Central **has opening for **Customer Service Advisor. - Incentives - MNC Company - Variable Bonus OT Claimable **Responsibilities**: - Responsible for daily intake of cars for servicing. - Ensuring and upholding the service image at all times. - Assisting in achieving higher service levels through...

  • Service Advisor

    2 weeks ago

    Central Singapore Emprego SG Full time

    **Location** Singapore, Central Singapore **Job Type** Full Time **Salary** $2,500 - $3,000 Per Month **Date Posted** 51 minutes ago Additional Details **Job ID** 3407 **Job Views** 1 Roles & Responsibilities **(Automotive Service Advisor)** - **_Attractive Commission & Incentive package_**: - **_Basic $2400 - $3000 depending on experience...

  • Customer Service Advisor

    2 weeks ago

    Singapore Sime Darby Full time $40,000 - $80,000 per year

    Company :Vantage Automotive Limited"Build the Future of Automotive with Us."Founded in 1979, Vantage Automotive Ltd (VAL) is the exclusive retail partner of electrical vehicle brands, BYD and Denza, as well as official distributor for Ford in Singapore. Over the years, VAL has built a strong track record in developing franchises for mass-market and...