Application Support Analyst

6 days ago


Central Region, Singapore PERSOL Full time $36,000 per year

Salary up to $3,600

Contract duration: 6 + 6 months (renewable)

Location Central

Working hours: 8.30am – 6pm (Monday – Friday)

  • Analyse and develop user stories, use cases, business requirements and related documentation
  • Provide technical support to address queries and issues related to an application system
  • Coordinate with different stakeholders to raise and track incidents for a speedy resolution
  • Create and maintain detailed documentation of troubleshooting procedures and solutions
  • Perform quality assurance activities, including UAT testing for defect fixes and new features
  • Identify areas for process improvement and propose enhancements to prevent recurring issues

Requirements:

  • Minimum Diploma
  • At least 1 – 2 years of relevant experience
  • Analytical and Meticulous approach
  • Strong problem-solving and troubleshooting skills.
  • Ability to work independently with minimal supervision.
  • Occasional overtime may be needed

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PERSOLKELLY Singapore Pte Ltd
• RCB No E
• EA License No. 01C4394
• Reg No: R Koh Wei Ling, Gao Weiling)



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