Relationship Manager
2 weeks ago
About The Company
GXS Capital operates under the legal entity Validus Capital Pte. Ltd. (UEN R), which holds a Capital Markets Services license for dealing in Capital Markets Products which are securities, issued by the Monetary Authority of Singapore. Validus Capital Pte. Ltd. is a wholly-owned subsidiary of GXS Bank Pte. Ltd (UEN H).
Founded in 2015, GXS Capital is the leading SME financing platform in Singapore and is a wholly-owned subsidiary of GXS Bank, Singapore's homegrown digital bank.
By leveraging cutting-edge technologies such as AI, data analytics, and supply chain financing, GXS Capital is committed to addressing the financing needs of small and medium-sized enterprises (SMEs) by providing fast, efficient, and accessible financial solutions that expand credit access and support business growth across the region.
In recognition of its innovation and contributions to SME lending, GXS Capital has received numerous accolades, including 1st place at the MAS Fintech Awards, 1st runner-up at the SFF Fintech Awards, and recognition as one of LinkedIn's Top 15 Startups in Singapore, as well as several other industry awards.
Position Overview:
As a Relationship Manager – Invoice Financing, you will be responsible for initiating and developing client relationships through proactive outreach. You'll build your own portfolio by identifying prospects, converting them into successful cases, and maintaining long-term relationships. The role requires a balance of strategic communication, persistence, and excellent service delivery to ensure client satisfaction and portfolio growth over time.
Job Description
Build a portfolio of invoice financing clients and grow it with cross-selling and up-selling.
Onboard new clients for invoice financing product with a focus on partner ecosystems for which leads and support will be provided.
Conduct proactive outreach through multiple channels including phone calls, emails, messaging platforms, and LinkedIn etc, to connect with potential clients.
Monitor, document, and regularly update all outreach activities to ensure accurate tracking and follow-up.
Collaborate with internal teams and adhere to established processes to deliver a smooth and seamless experience for clients.
Job Requirements
Diploma /Degree in Accountancy / Finance / Business Administration or related field
Excellent verbal and written communication; comfortable with outbound calls and client presentations.
Results-oriented with the ability to meet and exceed performance KPIs (e.g., call volume, conversion rates, retention).
Strong analytical skills with the ability to identify client issues, propose tailored solutions, and follow through until resolution.
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