Job Ambassador, CS CDC

2 weeks ago

Singapore PAS People's Association Full time $40,000 - $80,000 per year

[What the role is]

To manage the engagement of resident jobseekers and coordinate onboarding of community employers to the Jobs Nearby @ CDC scheme, connecting residents through localised workforce development and job matching initiatives.

[What you will be working on]

Key duties and responsibilities that need to be performed to meet the primary objective of the job. This will include the important result areas (what) along with the rationale (why).

  • Manage the engagement of resident jobseekers and coordinate onboarding of community employers to the Jobs Nearby @ CDC scheme across CDCs and CCs.

  • Provide personalised guidance to resident jobseekers (e.g. listen with empathy, understand challenges, and guide jobseekers step-by-step in their job search journey).

  • Coordinate with employers (e.g. SMEs, neighbourhood businesses, community-based employers) and vendors to facilitate job seeker profiles creation, posting listings management, and effective utilisation of the job portal.

  • Guide jobseekers in setting up digital profiles, uploading documents, and navigating job portals or related platforms to apply for jobs.

  • Facilitate connections between jobseekers and employers through face-to-face or online platforms, including on-the-spot interviews.

  • Monitor jobseekers' progress and outcomes, conduct regular follow-ups, and review service delivery processes (e.g. post-interview, post-placement, etc) to continuously improve the experience for both jobseekers and employers.

  • Expand employer networks and build relationships to strengthen engagement.

  • Organise and participate in events such as job fairs, learning festivals, and outreach activities to link jobseekers with employers.

  • Track and report data on jobseeker registrations, employer sign-ups, and success stories for monitoring and evaluation.

  • Provide operational guidance to new Job Ambassadors during onboarding to ensure familiarity with daily operations.

[What we are looking for]

Other ad-hoc duties not covered under main responsibilities and duties.

Knowledge & Skills

  • Knowledge in outreach, career and skills advisory, community engagement, HR/recruitment, or workforce development.

  • Knowledge of 2nd language (e.g. Mandarin, Malay, Tamil or dialects) to effectively engage with diverse residents in the community.

  • Good interpersonal communication skills and able to handle employer / jobseeker enquiries with basic knowledge of job market trends, workforce policies, etc.

  • Ability to work independently across different community locations and open to frequent travel within the district.

  • Flexibility to work evenings, weekends and public holidays when required

  • Ability to conduct outdoor engagement activities and community outreach.

  • Proactive, persuasive and resourceful.

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