Job Ambassador, Sw Cdc

1 week ago

Singapore PAS People's Association Full time

**[What the role is]**

**[What you will be working on]**

Key duties and responsibilities that need to be performed to meet the primary objective of the job. This will include the important result areas (what) along with the rationale (why).

- Provide personalised guidance to resident jobseekers (e.g. listen with empathy, understand challenges, and guide jobseekers step-by-step in their job search journey).

- Coordinate with employers (e.g. SMEs, neighbourhood businesses, community-based employers) and vendors to facilitate job seeker profiles creation, posting listings management, and effective utilisation of the job portal.

- Facilitate connections between jobseekers and employers through face-to-face or online platforms, including on-the-spot interviews.

- Monitor jobseekers’ progress and outcomes, conduct regular follow-ups, and review service delivery processes (e.g. post-interview, post-placement, etc) to continuously improve the experience for both jobseekers and employers.

- Expand employer networks and build relationships to strengthen engagement.

- Organise and participate in events such as job fairs, learning festivals, and outreach activities to link jobseekers with employers.

- Track and report data on jobseeker registrations, employer sign-ups, and success stories for monitoring and evaluation.

- Provide operational guidance to new Job Ambassadors during onboarding to ensure familiarity with daily operations.

**[What we are looking for]**

Other ad-hoc duties not covered under main responsibilities and duties.

**Knowledge & Skills**

**Experience**

- Knowledge in outreach, career and skills advisory, community engagement, HR/recruitment, or workforce development.

**Others**

- Knowledge of 2nd language (e.g. Mandarin, Malay, Tamil or dialects) to effectively engage with diverse residents in the community.

- Good interpersonal communication skills and able to handle employer / jobseeker enquiries with basic knowledge of job market trends, workforce policies, etc.

- Ability to work independently across different community locations and open to frequent travel within the district.

- Flexibility to work evenings, weekends and public holidays when required

- Ability to conduct outdoor engagement activities and community outreach.

- Proactive, persuasive and resourceful.

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