IT Support Officer

4 days ago


East Region, Singapore Yoshinoya (S) Pte Ltd Full time $40,000 - $60,000 per year
Roles & Responsibilities

Main Core Responsibilities

IT Support - To support the restaurant outlets and office users with all IT related matters (POS / SOK, Laptops, printers, and CCTV). Handle POS menu keys creation and revision. Trouble-shoot IT issues and implement technology solutions to enhance business efficiencies. Coordinate with software contractors for maintenance and second level technical support.

Project Coordination - Work closely with team members to ensure timely execution of ongoing projects.

Data Entry and System Maintenance - Responsible for data entry work related to various e menu systems. Manage delivery platform settings and maintenance.

Emergency Support - Standby for emergencies and critical support requests after regular work hours.

Process Improvement – Propose recommendations to management for improving efficiency and productivity in outlet operations, ordering systems, HQ, etc

Company-Wide Technical Support -  Provide technical support across the company.

Intermediate Work (Middle Management Duties)

  • Assist in setting up new store - supervise contractors for setup of POS/ E menu/ SOK/ CCTV/ Network

  • Assist in IT inventory management and monitoring data backup

  • Assist in IT administrations (paperwork & documentations)



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