
Facilities Allocation Executive
2 days ago
Job Specification
- Contract Duration: 1 year
- Location: Near Kallang area
- Working Hours: Mon–Fri, 9:00 AM – 6:30 PM
Job Description
- Manage and coordinate booking requests from organisations
- Allocate facilities based on stakeholder priorities
- Handle customer enquiries and resolve booking conflicts
- Track compliance with booking terms and collect payments
- Maintain booking records using Microsoft Excel
- Prepare reports and presentation slides for approvals
- Support user testing and admin tasks on the booking system
- Maintain SOPs for booking processes
- Manage the team's email inbox and respond promptly
- Handle quotations, feedback, and complaints professionally
Job Requirement
- Proficient in Microsoft Excel and Office
- Good communication and customer service skills
- Basic accounting knowledge
- At least 2 years of customer service experience (facility booking experience a plus)
- Able to work on weekends if needed
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