Customer Success Manager

What you will be doing: We are looking for a Customer Success Manager to help us build our SaaS-based anti-money laundering solutions, which empower organizations to fight financial crime We are building cutting-edge solutions that help create a safer world and stop money from ending up in the hands of criminals. You will join the customer success team,...

ABOUT US: Shape the Future of Enterprise Communication with Soprano DesignAt Soprano Design, we're not just building technology, we're shaping the future of enterprise communication. Headquartered in Sydney and operating globally, we're a leading CPaaS (Communications Platform as a Service) provider with over 30 years of experience helping over 4,500...

Globally Recognized CompanyCompetitive Rewards and BenefitsCareer Growth and Development PathwaysRequirements:Respond promptly and professionally to customer inquiries, service requests, and complaintsHandle customer feedback or complaints and follow up to ensure resolutionServe as the first point of contact for customers via phone, email, and in-person...

Globally Recognized CompanyCompetitive Rewards and BenefitsCareer Growth and Development PathwaysRequirements:Respond promptly and professionally to customer inquiries, service requests, and complaintsAddress customer feedback and ensure timely follow-up until issues are resolvedAct as the primary point of contact for customers via phone, email, and...

Key Responsibilities:Serve as the primary point of contact (POC) for customers, managing all communication from RFQ receipt through product shipment and aftersales supportReview and validate Purchase Orders (POs) and Contracts to ensure alignment with agreed-upon Terms & ConditionsWork closely with Supply Chain, Finance, Quality, Product, Engineering, and...

Globally Recognized CompanyCompetitive Rewards and BenefitsCareer Growth and Development PathwaysRequirements:Leadership of Customer Service Team:a. Lead, coach and mentor the customer service team to deliver exceptional service standards.b. Oversee team members' capability in managing sales leads effectively.c. Ensure proficiency in generating proposals,...

Identify and develop new business opportunities in assigned markets.Generate leads, conduct sales calls/meetings, and present company products.Understand client requirements and recommend suitable chemical solutions.Prepare and negotiate quotations, proposals, and contracts.Achieve monthly, quarterly, and annual sales targets.Maintain regular contact with...

Competitive and Attractive Remuneration PackageExcellent Career Advancement OpportunitiesDiverse and Inclusive Work EnvironmentResponsibilities:Collect customer cheques from Admin and prepare bank in slips.Update cash book balances and AR report.Process AR receipts by matching customer payment with sales invoices.Follow up with customer for any over/under...

Responsibilities1. Create Memorable Customer ExperiencesCollaborate with the team to proactively engage walk-in and returning customers, building rapport and understanding their unique needs.Recommend the most suitable treatments and products, leveraging your knowledge and teamwork to upsell, cross-sell, and build long-term relationships.Share ongoing...

About the Role:As a Sales & Client Success Manager at Vanice Advisory, you will be at the forefront of our growth and client experience. Your role is both exciting and impactful—helping businesses, set up, grow, and succeed in Singapore. You'll work directly with entrepreneurs, SMEs, and investors to understand their needs, offer them the right solutions,...