Healthcare Distribution Client/ Customer Services Assistant

3 days ago

NorthEast Region, Singapore Mls Logistic Services Pte. Ltd. Full time $40,000 - $60,000 per year

Job Description

Be the heartbeat of our post-sales service and customer success.

Are you someone who thrives in a fast-paced environment, enjoys solving problems, and values making a difference in the customer experience? We're looking for a Healthcare Distribution Client/ Customer Services Assistant to join our team and play a vital role in supporting healthcare logistics operations that matter.

In this role, you'll serve as the frontline connection to our customers—ensuring their needs are met with speed, accuracy, and care. You'll also collaborate across internal departments to coordinate orders, resolve issues, and ensure smooth post-sales processes.

What You'll Be Doing
  • Coordinate day-to-day post-sales activities, supporting timely and accurate order fulfillment and customer service.
  • Process key documents such as sales orders, delivery notes, invoices, quotations, debit/credit notes.
  • Handle incoming phone calls, emails, and faxes professionally and efficiently.
  • Manage monthly principal service billings and ensure accurate documentation and follow-ups.
  • Monitor and follow up on customer backorders, contract inquiries, and general requests.
  • Collaborate with Warehouse, Operations, Sales, Engineering, and Finance teams to resolve customer issues promptly.
  • Ensure all tasks comply with Standard Operating Procedures (SOPs) and quality standards.
  • Oversee daily invoice scanning and support payment follow-up with key customers.
  • Provide general administrative support to the team as needed.
  • Step in to support colleagues and ensure service continuity during peak times or absences.

What we offering:

  • AWS + Variable Bonus
  • Annual Leave: from 14days to 21days
  • Medical + Dental + Optical
  • General Insurance
  • Annual Health Screening
  • Annual Company Trip

  • Client Service Administrator

    3 days ago

    East Region, Singapore Zuellig Pharma Pte Ltd Full time $40,000 - $80,000 per year

    Company OverviewZuellig Pharma is a leading healthcare solutions company in Asia, and our purpose is to make healthcare more accessible to the communities we serve. We provide world-class distribution, digital, and commercial services to support the growing healthcare needs in this region.The company was started a hundred years ago and has grown to become a...

  • Operations Admin Assistant

    3 days ago

    North-East Region, Singapore Vanguard Healthcare Pte Ltd Full time $40,000 - $55,000 per year

    Working Location: North East Region - HougangThe Operations Administrative Assistant (OAA) assists in non-clinical support administration and operations to provide daily administrative and logisitics support activities required to deliver the required resident services to the healthcare team and residents of the Care Home. The OAA supports the Ops Support...

  • Client Services Executive

    3 days ago

    West Region, Singapore Alliance Healthcare Group Limited Full time $4,000 - $8,000 per year

    About the OpportunityWe are currently seeking Client Service Executives to join the team. In this position, you will be part of a team responsible for incoming customers/patients queries and delivering superior customer experience through providing assistance/guidance in in a timely manner.What You'll be DoingTo manage a portfolio or corporate clients, this...

  • Customer Service Specialist

    3 days ago

    East Region, Singapore Zuellig Pharma Pte Ltd Full time $60,000 - $120,000 per year

    Company OverviewZuellig Pharma is a leading healthcare solutions company in Asia, and our purpose is to make healthcare more accessible to the communities we serve. We provide world-class distribution, digital, and commercial services to support the growing healthcare needs in this region.The company was started a hundred years ago and has grown to become a...

  • Assistant / Manager, Private Client Experience

    3 days ago

    Central Region, Singapore IHH Healthcare Full time $90,000 - $120,000 per year

    About the RoleAre you a relationship-driven professional with a passion for delivering exceptional client experiences? IHH Healthcare Singapore is looking for a strategic and dynamic Assistant/Manager, Private Client Experience to lead account management, sales, and marketing initiatives for our exclusive healthcare offerings tailored to high-net-worth and...

  • Manager, Client Services

    3 days ago

    West Region, Singapore Alliance Healthcare Group Limited Full time $80,000 - $120,000 per year

    As a dedicated Client Services Manager, you will excel in fostering strong client relationships, delivering exceptional customer service, and driving retention for corporate clients.Key Responsibilities:Act as the primary point of contact for the assigned portfolios (corporate clients, partners and insurers).Play the pivotal role in building a strong and...

  • Client Service Specialist

    2 days ago

    East Region, Singapore Zuellig Pharma Pte Ltd Full time $104,000 - $130,878 per year

    Company OverviewZuellig Pharma is a leading healthcare solutions company in Asia, and our purpose is to make healthcare more accessible to the communities we serve. We provide world-class distribution, digital, and commercial services to support the growing healthcare needs in this region.The company was started a hundred years ago and has grown to become a...

  • Customer Service Officer

    2 days ago

    East Region, Singapore SATA COMMHEALTH Full time $104,000 - $130,878 per year

    The JobProvide excellent service in the areas of receiving patients/clients for registration, assisting in patient/client education and all other event administration-related services.Attend to customer's needs, resolve customer complaints, collect feedback and ensure smooth on-site events operations.Responsible for ensuring adequate supplies of stationery...

  • Customer Service Officer

    3 days ago

    North-East Region, Singapore Trichokare Pte Ltd Full time $24,000 per year

    *Up to $2400/mth*Full Time*5 Days Work Week - Retail Hours*Near MRT StationJob Descriptions:Customer Services at front deskAttending to walk in customers, customers by appointment, fixing/rescheduling appointments and answering to queries madeSMS reminder to existing customers for appointments, Call or SMS reminder to new customers for consultation...

  • Case Management Assistant

    3 days ago

    North-East Region, Singapore Vanguard Healthcare Pte Ltd Full time $104,000 - $130,878 per year

    Working Location: North East, HougangWe are seeking a compassionate and organized Case Management Assistant to support our Psychiatric Rehab team in delivering holistic, person-centered care to individuals with mental health conditions. This role involves assisting in assessments, care coordination, and psychosocial support to promote recovery and community...