Intern, Operations Policy, WPD
2 weeks ago
Ministry of Manpower
Internship
Closing on 15 Sep 2025
What the role is
Project title: Transforming internal processes by harnessing AI tools
You will be part of a team working to develop and deploy AI solutions to transform the generation and refinement of MOM's communications materials, to better serve our stakeholders.
What you will be working on
1) To refine our proprietary FAQ Gener(AI)tor, which generates FAQs for MOM's policies tailored to customers' needs
2) To further develop and expand scope of bot to other use cases in communications and knowledge management, including an internal chat-bot
3) To explore how the next-gen agentic AI, can further automate coordination efforts between teams and sync up with MOM's databases more seamlessly
What we are looking for
- Familiarity with AI, e.g. AI prompt engineering, GenAI, and AI tools such as e.g. ChatGPT, Microsoft Copilot
- Ability to navigate and consolidate complex processes and policies
- Ability to synthesise and explain technical concepts succinctly and clearly to an audience
About Ministry of Manpower
Championing Human Potential for a Thriving Singapore
Singaporeans are at the heart of what we do. The Ministry of Manpower (MOM) empowers our people and fosters a thriving, inclusive workforce that drives Singapore's growth and prosperity. By working closely with our tripartite partners, industry and community stakeholders, we strive to create workforce and workplace policies that foster resilience, adaptability, and a bright future for a thriving Singapore.
As an MOM officer, you will be part of this meaningful mission, contributing across diverse and impactful areas - from shaping forward-looking and effective manpower policies and strengthening industrial relations, to enhancing workplace safety standards and ensuring balanced local and foreign workforce regulations. Here at MOM, we are committed to creating an inclusive experience not just for our national workforce, but also for our officers who work tirelessly to champion human potential for a thriving Singapore.
About your application process
This job is closing on 15 Sep 2025.
If you do not hear from us within 4 weeks of the job ad closing date, we seek your understanding that it is likely that we are not moving forward with your application for this role. We thank you for your interest and would like to assure you that this does not affect your other job applications with the Public Service. We encourage you to explore and for other roles within Ministry of Manpower or the wider Public Service.
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