Assistant Manager/Deputy Manager

3 days ago

Temasek Polytechnic, Singapore Maritime and Port Authority of Singapore Full time $70,000 - $120,000 per year

[What the role is]

Join a vibrant, inclusive, and tech-driven academic library that redefines traditional boundaries. As part of a forward-thinking team, you'll help shape innovative services, explore creative solutions, and grow through collaboration and continuous learning in a fun, future-ready environment.

[What you will be working on]

User Experience & Services

  • Champion intuitive, responsive, and accessible services that delight our users.
  • Gather user insights through surveys, observations, or informal feedback to drive improvements.
  • Actively promote library resources and foster engagement across the campus community.

Technology, AI, Data & Innovation

  • Implementation and operate smart library technologies such as inventory robots, facial recognition gantries, smart lockers, crowd monitoring systems, etc.
  • Collaborate with IT department and library teams on projects involving AI, digitalisation, or data analytics to enhance services and operations.
  • Use data tools to monitor trends, evaluate services, and support evidence-based decision-making.
  • Contribute ideas and pilot new tech-driven initiatives that push boundaries.

Administration and Operations Management

  • Oversee service operations, membership processes, and facility maintenance.
  • Manage library security and respond to feedback or breaches in resource usage.
  • Maintain collections through shelf management, inventory checks, and weeding exercises.
  • Provide data and insights to support strategic planning and operational decisions.

Stakeholder Engagement & Collaboration

  • Partner with internal departments, schools, and external collaborators to co-create library programs and outreach activities.
  • Participate in policy development, service enhancements, and digital transformation efforts.
  • Represent the library in Joint Poly Libraries projects, potentially as a project lead.

[What we are looking for]

  • Tertiary qualifications in Library & Information Science, Communications, Design, or a related field.

  • Candidates with minimum 3 years of supervisory experience are preferred, in a library or service-oriented environment.

  • Familiarity with library or other inventory systems, digital platforms, or analytics tools.

  • Strong interpersonal and communication skills; resourceful and service-driven.

  • Effective writing and visual communication skills for outreach and engagement.

  • Comfortable with emerging technologies and open to change.

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