Level 1
7 days ago
Key Responsibilities:
- Perform and ensure routine maintenance activities are carried out as scheduled.
- Perform OS/application upgrades/patching.
- Attend to system or application service and change request.
- Provide resolution for all application and/or technical incidents and work with external support if required.
- Identify root cause, preventive and corrective measures for identified problems to prevent recurring incidents.
- Provide incident and problem reporting for all stakeholders in timely and professional manner.
- Assist in preparing system related documents and ISO Audit
- Participate in new project implementation, requirement gathering, setup & installation, testing and commissioning.
- Assist in Project Implementation and Maintenance of the Implemented System.
Requirements:
- Possess at least a Diploma or its equivalent in Computer / IT with minimum 2-3 years working experience in related field.
- 2-3 years of working experience as a System Engineer supporting application of UNIX/LINUX platform and database.
- Trained or certified in Windows Server, UNIX/LINUX, VM and ITIL would be advantageous.
- Analytical, proactive and able to multi-task and prioritize all work assigned.
- Exceptional troubleshooting and customer-handling skills would be advantageous.
- Proactive and responsive on all assigned tasks and incidents and follow up
EA Licence No.:18S9405 / EA Reg. No.:R1330864
Percept Solutions is expanding and actively seeking talented individuals. We encourage applicants to follow Percept Solutions on LinkedIn at to stay informed about new opportunities and events.
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