Desktop Engineer

About The RoleThe role of Desktop Support Engineer will focus Onsite day-to-day operations and technical support: you will identify, research and resolve technical problems. What You'll DoPerform Asset Management of Infrastructure and Computing DevicesProvide computer support services (Troubleshooting, patching, configuration, testing and maintenance) for...

As a Desktop Engineer, you will provide the desktop support for the first contact point for customers, you will be responsible to provide prompt assistance to customers, addressing a range of IT topics and issues. Besides, you will ensure that software, licenses and operations comply with standards and timely manner. The broad area of your job...

About the Role:We are seeking an enthusiastic Desktop Engineer to provide technical support to government staff. This role involves delivering prompt and effective resolution to IT issues, ensuring smooth daily operations and excellent user experience.Key Responsibilities:Provide onsite IT support across main and off-site locations, focusing on excellent...

Ability to guide the team and resolve incident escalated by Desktop Support Engineers in confirming the validity of the problem and seeking and researching for known solutions related to these more complex issues.Performed Desktop Support services to usersThis includes receiving, prioritizing, documenting and actively resolving end user help requests and...

Employment Type: 12-Month Renewable ContractSalary Range: Up to S$3,200 per month (commensurate with experience)Job Summary:We are looking for a motivated and customer-focused Desktop Support Engineer (Level 1) to be the first point of contact for IT-related issues. You will be responsible for providing prompt and efficient technical assistance, ensuring...

Employment Type: 12-Month Renewable ContractSalary Range: Up to S$4,700 per month (commensurate with experience)Job Summary:We are looking for a motivated and customer-focused Desktop Support Engineer (L2) to be the first point of contact for IT-related issues. You will be responsible for providing prompt and efficient technical assistance, ensuring end-user...

Location: west and sometimes at paya lebar5 days per week2 weekend per month (Shift allowance provided)Rotating SHIFT Work Hours:Shift A: 8AM - 5PM, Shift B: 9AM - 6PM (Weekdays)Shift D 8AM - 6.30PM*(Weekend)Contract Duration 12 months (Renewable)Main Duties and Responsibilities:Situated on site at customer's premise to provide IT support for end...

Job Description:Performed Desktop Support services to usersThis includes receiving, prioritizing, documenting and actively resolving end user help requests and escalating incidents when necessary to maintain customer satisfaction and SLA expectations.Perform imaging/re-imagingPerform asset inventoriesPerform technical escalation to 3rd party vendor or...

Responsibilities• Provide excellent customer service• Provide IT technical onsite support for end user services problem which includes identification, diagnosis, rectification and escalation.• Support on desktops, notebooks, printers, scanners hardware components.•  Installation, re-installation, troubleshooting and reconfiguration of Microsoft...

Key ResponsibilitiesProvide Desktop Support services to end users, including receiving, prioritizing, documenting, and resolving help requests.Perform imaging and re-imaging of devices.Conduct and maintain asset inventories.Escalate issues to 3rd party vendors or resolver groups when required.Update and maintain incident records in the system.Create and...