Customer Service Executive

1 week ago


Bugis, Singapore Stafflink Services Pte Ltd Full time $30,000 - $45,000 per year

Location: Bugis

Monday - Friday: 9AM - 6PM

A well-established logistics and freight forwarding company with strong regional presence, specializing in seamless global shipping solutions and customer-centric services.

Key Responsibilities

  • Handle export bookings and documentation from start to file closure.
  • Manage full shipment cycle: documents, manifests, pre-alerts, invoicing, cost tracking.
  • Provide timely and professional responses to customer inquiries.
  • Ensure compliance with company standards and external regulations.
  • Maintain accurate and up-to-date records in the system.
  • Understand customer needs and deliver solutions for satisfaction.
  • Support the team with additional tasks when required.

Requirements

  • Minimum GCE "N" Level qualification.
  • At least 1 year of freight forwarding experience.
  • Solid knowledge of ocean shipping requirements and documentation.
  • Strong communication and interpersonal skills with customers and vendors.
  • Proficiency in Microsoft Office and Excel.


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