Channel Sales Manager
21 hours ago
Our client is a global leader in advanced voice and AI-powered collaboration solutions. They are transforming how businesses communicate by embedding Artificial Intelligence into the fabric of every customer and team interaction. Their journey from world-class hardware to market-leading, cloud-native subscription platforms is redefining the industry.
We are seeking a visionary Channel Sales Manager to build and lead client partner-centric growth engine. This role will launch in Singapore with a clear mandate to expand and nurture the channel ecosystem across the ASEAN region. Your mission is to empower partners to become champions of next-generation AI and Managed Service portfolio.
The Mission: Architect of ASEAN Partner Ecosystem
You will be the strategic linchpin between company innovation and partners' success. This is a high-impact role designed for a hunter who builds lasting ecosystems, not just closes deals.
- Phase 1: Singapore Foundation (First 6-18 months): Establish Singapore as the benchmark. Drive revenue with a core set of strategic partners.
- Phase 2: ASEAN Expansion: Scale the successful Singapore model into key ASEAN markets (e.g., Malaysia, Indonesia, Thailand, Philippines, Vietnam), identifying and developing new partner alliances.
- Unified Communication Live: Cloud-native platform or on-premise customised solutions for modern collaboration.
- Voice.AI Connect: Suite that injects real-time AI (transcription, summarisation, sentiment analysis, AI bots) into customer interactions.
- Experience Analytics: Turning conversations into actionable, AI-driven business intelligence.
- Ecosystem Strategy: Develop and execute a multi-tiered partner strategy for Singapore, with a scalable plan for ASEAN expansion.
- AI Evangelism: Act as the foremost expert on company AI differentiators. Work with partner teams to confidently sell the value of AI-powered CX and collaboration.
- Revenue Leadership: Own the revenue target for subscription and AI solutions across your partner landscape. Manage full pipeline generation, forecasting, and deal closure.
- Joint Go-to-Market: Work with partners to develop co-branded marketing initiatives, lead generation activities, and targeted pitches for end customers together with the Channels and Marketing Team.
- Market Intelligence: Provide critical feedback from the ASEAN market to shape the product roadmap and GTM strategy.
- A proven channel sales professional (5+ years) with a strong record of selling cloud/SaaS voice subscription solutions through a partner network in Singapore. ASEAN experience is a significant advantage.
- You speak the language of AI. You have an evident passion for and understanding of how AI technologies (Conversational AI, Speech Analytics, Generative AI) create business value.
- An exceptional relationship builder, capable of establishing trusted, strategic partnerships at the C-level and with sales teams.
- A natural coach and enabler, skilled at training and motivating partner salespeople to succeed.
- A self-starter with an entrepreneurial mindset, ready to build a territory and strategy from the ground up.
- Based in Singapore and willing to travel within the ASEAN region as the role expands.
- Fluency in English is essential; additional ASEAN languages are a strong plus.
- Strong understanding of the Microsoft ecosystem (Teams, Azure voice services, direct routing, Operator Connect) is a plus.
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