Customer service assistant

1 week ago


Orchard, Singapore The Urban Clinic Pte. Ltd. Full time $30,000 - $60,000 per year

We are a leading Aesthetic Clinic, we are looking for like-minded individuals with the compassion, dedication and commitment to join us in delivering quality care to our patients. The ideal candidate is detail-oriented, attentive and has a genuine service mindset to provide care from the heart.

Responsibilities:

  • Handle registration for patients.
  • Provide accurate information on patient's enquiries.
  • Handling Customers data base, updating and scheduling customers appointment.
  • Handles booking of appointments, sending appointment reminders via WhatsApp, AI chatbot.
  • Provide general administrative support , whenever required.

Requirements:

  • Professional demeanor and ability to work within designated areas.
  • Willingness to adapt and participate in job rotation.
  • Excellent organizational abilities with a high level of attention to detail.
  • Proficient in IT systems
  • Pleasant personality, impeccable integrity, responsible, responsive, able to work under pressure and independently.
  • Good interpersonal and customer service skills
  • Ability to multitask and prioritize tasks effectively.


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