Head, Capability Development

Company description:

As Singapore's first institute for lifelong learning, the Singapore University of Social Sciences (SUSS) champions inclusivity to bring education to all and ensure that they are given equal opportunities to develop to their fullest potential in our diverse learning environment.

We advocate for the same for our people. We believe everyone should have equal opportunities and develop to their fullest potential in their careers.

Embark on an exciting lifelong journey with us in making a positive difference in your career and serving our society.

For more information on Singapore University of Social Sciences, please visit

Job description:

About the Role

The Office for Skills-First Practices aims to build capability and mindshare of stakeholders to articulate, activate, and recognise skills, thereby driving the optimisation of human capital development and effective use of skills in Singapore. We're looking for a dynamic practitioner with strong execution capabilities, stakeholder savvy, and a passion for advancing skills-first transformation.

As a Head, Capability Development in Office for Skills-First Practices, you will play a key role in delivering client-facing consultancy and training engagements, while also supporting internal innovation efforts that advance the Centre's strategic vision.

In this role, you will represent the Office and IAL in conducting high-quality consultancy projects, workshops, and training sessions—particularly for revenue-generating local and overseas engagements. You will contextualise skills-first concepts and practices for diverse countries and sectors, ensuring exceptional client experience and delivery standards.

Beyond external engagements, you will also contribute to the development and testing of transformational projects that help employers embed and adopt skills-first practices. This includes co-developing facilitation tools, resources, and scalable models informed by pilot implementations.

This role blends programme delivery, client facilitation, stakeholder coordination, and hands-on execution, requiring a dynamic and self-driven professional with strong consulting, facilitation, communication, and adaptive project delivery skills. You will report to the Deputy Director and work closely with cross-functional team and external partners in a fast-paced, evolving environment.

What You Will Be Doing

Key Responsibilities

You will be responsible for delivering high-quality client-facing consultancy and capability development initiative, while also contributing to internal prototyping and innovation projects that support skills-first practices adoption. These include, but are not limited to, the following responsibilities, which may be reviewed and updated from time to time to meet evolving organisational needs:

Client Training Engagements

• Represent the Office and IAL to deliver skills-first related consultancy projects, workshops and training sessions, with a strong focus on revenue-generating engagements for local and overseas clients, which may require travel from time to time.
• Contextualise and adapt curriculum and facilitation content for different country and sectoral contexts
• Execute assigned components of overseas programmes to support whole-of IAL's overseas engagements
• Ensure high standards of client experience and delivery quality in alignment with programme objectives
• Support the identification and development of regional training engagements, working closely with IAL's partnership team to work on strategic cross-border initiatives

Programme Innovation and Pilot Testing

• Execute transformational projects initiatives that embed skills-first approaches and adoption from scoping to delivery
• Contribute to the development of operational tools, templates, and facilitation materials that support programme delivery and stakeholder engagement
• Evaluate insights from pilot testing and translate them into scalable models for implementation
• Beyond your core responsibilities, you will contribute to your assigned individual or cross-functional projects, and help foster a positive team culture that embraces Care, Openness and Innovation. You are also expected to invest in continuous learning to remain adaptable and stay responsive to evolving needs.

Job Requirements

• Consulting and Facilitation: Able to lead strategic conversations, diagnose client needs, and facilitate workshops or training sessions with clarity and confidence, especially in international and multi-stakeholder settings
• Content Development: Proficient in creating facilitation materials, templates, and operational tools that translate insights and frameworks into practical applications
• Curriculum Adaptation and Localisation: Skilled at contextualising training content to different sectoral, organisational, or national contexts using skills-first frameworks
• Stakeholder Engagement: Adept at building rapport and working with partners, clients, and internal teams across levels to co-create solutions and sustain engagement
• Innovation and Prototyping: Comfortable testing and iterating new approaches with users or stakeholders and refining models for scale
• Project Coordination and Execution: Strong ability to plan, execute, and manage multiple deliverables and timelines
• Experience working with within national agencies (e.g., SSG, WSG) or in international consulting environments involving workforce transformation or capability development
• Familiar with the SkillsFuture ecosystem, including skills frameworks, jobs-skills insights, and the use of data and digitalisation to drive skills-first strategies
• Exposure to areas such as adult learning, curriculum design, or organisational development
• Brings an international or cross-cultural lens to consulting, training, or system-level change, with the ability to adapt approaches across contexts
• Knowledge of service design, agile methods to support iterative prototyping and user-centric programme design

The successful appointee will be based in IAL Campus located at Lifelong Learning Institute next to Paya Lebar MRT station.