Personal Assistant
2 weeks ago
Job Summary
We are seeking a well-organised and resourceful Personal Assistant to provide full administrative and operational support to the anagement team in a dynamic travel agency environment. The role involves handling daily coordination, communication, scheduling, and travel-related arrangements to ensure smooth business operations.
Key Responsibilities:
Administrative & Executive Support
- Manage the Director's calendar, arrange meetings, and coordinate appointments.
- Handle confidential correspondence, phone calls, and emails on behalf of management.
- Prepare reports, meeting notes, presentations, and other documentation.
- Maintain proper filing systems and ensure all records are up to date.
Travel & Operations Support
- Arrange flight, hotel, and transport bookings for business trips or inspection tours.
- Assist with visa applications, travel itineraries, and expense claims.
- Liaise with internal departments (Sales, Operations, HR, Accounts) to support daily administrative needs.
- Coordinate logistics for travel fairs, training sessions, and company events.
Client & Partner Coordination
- Communicate with clients, partners, and suppliers in a professional and timely manner.
- Support management in preparing proposals, quotations, and presentations when needed.
- Follow up on pending matters and ensure deadlines are met.
General Support
- Handle personal errands and ad-hoc tasks assigned by management.
- Maintain confidentiality and professionalism in all dealings.
Requirements:
- Diploma in Business Administration, Tourism, or related field.
- Minimum 2 years of experience as a Personal Assistant, Executive Assistant, or Admin Executive (preferably in the travel or service industry).
- Excellent command of written and spoken English, as all documents are prepared in English and communication with English-speaking clients and partners is required. Proficiency in Mandarin will be an advantage for liaising with Chinese-speaking clients and partners.
- Proficient in Microsoft Office applications (Word, Excel, PowerPoint) and scheduling tools.
- Strong interpersonal, organisational, and multitasking skills.
- Able to work independently, handle confidential information, and manage time effectively.
Additional Information:
- Working Hours: 5 days per week
- Location: Central
- During major travel fairs or events (e.g. NATAS, SQ, Private Sales), you will be required to work on weekends. Off-in-lieu (OIL) will be credited accordingly.
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