Patient Service Associate

2 days ago


East Region, Singapore Physio and Sole Clinic Full time $30,000 - $50,000 per year

Company Overview:

Physio & Sole Clinic is a leading homegrown practice integrating the best of Physiotherapy and Podiatry. Our mission is to deliver high quality care to our patients through effective communication and ethical clinical practice. We have 9 locations across the island. We are looking for a motivated team player to join our expanding team

Responsibilities:

- Provide frontline services and general administrative duties of the clinic or centre using online clinical management systems and via mobile phone apps

- Oversee clinic inventory, stock ordering and clinician scheduling

- Maintain overall clinic cleanliness and tidiness

- Attend to patients at counters for registration and payment and appointment line.

- Account for handover and closing of counter payments.

- Attend to client requests and escalate to higher management when needed.

- Other ad-hoc duties as assigned


Requirements

- Must be confident in handling administrative work using - Word/ Excel, computer and mobile apps

- Able to work flexible shift hours and locations (according to monthly roster)

- Team player and motivated individual

- Able to work independently with minimal supervision

- Bonus Skill/Experience: Customer Service and receptionist experience of at least 1 year


Working Hours

Weekdays Shift Hours: 9.15am - 6.45pm/ 10.45am - 8.15pm

Saturdays: 8.45am to 6.30pm

Closed on Public Holidays

  • 5 Day Work Week (Off on Sunday and 1 weekday)
  • On-The-Job Training provided


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