Patient Service Associate

2 days ago

NorthEast Region, Singapore People Advantage Pte Ltd Full time $2,200 - $2,500 per year

Highlights:

  • Working Hours: Rotating Shift (Day / Night) 7:30am to 7:30pm and 7:30pm to 7:30am
  • Location: Sengkang
  • Salary: Gross salary $2,200 - $2,500

The Role:

  • Provide financial counseling to patients, offering estimates of their medical bills
  • Handle patient registration and manage general inquiries at the counter
  • Answer incoming calls and provide clear and helpful information to patients
  • Collect payments, manage daily counter transactions, and reconcile daily collections
  • Act as a "Service Ambassador" in the patient waiting area, responding to patient queries and ensuring immediate service recovery when necessary
  • Assist in coordinating with other healthcare departments to ensure smooth patient services
  • Maintain cleanliness and organization in the patient service areas
  • Ensure all patient data is accurately recorded and updated in the system
  • Follow hospital protocols and safety procedures to maintain a safe working environment
  • Perform any other duties as assigned to support daily operations and patient care

What are we looking for?

  • Minimum O-Level education
  • Must be willing and able to work rotating 12-hour shifts, including night shifts
  • Ability to commit to working on weekends and public holidays
  • Strong customer service orientation with a professional demeanor
  • Able to work effectively in a healthcare environment, managing patient concerns and inquiries

We regret that only shortlisted candidates will be notified. Thank you.

By submitting your resume, you consent to the handling of your personal data in accordance with Certis Group Privacy Policy ).

EA Personnel Name: Jevelyn Ong Yi Wen

EA Personnel No: R2095790

EA License No: 11C3955

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